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GOtv Problems & Solutions (Activation, Fix Error)

GOtv problems and solution

If you are one of the GOtv subscribers facing any kind of problems or unable to watch your GOtv after payment then welcome onboard, this guide will help you get your problem solved with ease.

Many GOtv users have complained that they are still unable to watch any TV channels after paying for their subscription, that is to say, that after payment the channels are still encrypted.

In this post, we are going to find out why you are still not able to watch your favorite TV channels on GOtv after payment and how you can solve such a problem. Before we proceed let me remind you that GOtv and Dstv are owned by Multichoice, a South African owned firm. I strongly believe that you will find a solution to whatever problem you are facing with your GOtv because I know how it works.

GOtv problems and solution

GOtv subscription problems and solutions

To make things easier for you, I am going to list types of problems that you might probably be facing right now as a  new user. However, the first issue you might have is to activate the GOtv after purchase.

Update

I have received more than 400 comments for this post coming from people having one problem or the other and some solutions I provided below are not that effective in some cases but I am going to help with more effective solation.

First, you must know where your problem is coming from, I mean why your GOtv is not working, it’s only when you know where the problem is coming from that you can think of the solution.

Why your GOtv is not working

I have been helping GOtv users to solve the problem of not able to view their GOtv channels after subscription. If you are on this page then you might be facing one of the problems I will list below:

  • You left your GOtv for too long before subscribing: During Xmas period hundreds of GOtv user encountered an error and was unable to view GOtv after subscription. The reason is that most of them bought GOtv in the village and left it for months only to come back during Xmas to subscribe and use it which will not work until you contact GOtv.
  • You failed to upgrade or downgrade your GOtv account: Some GOtv users will just jump from one subscription plan to another without using the upgrade or downgrade features. If you are migrating to GOtv plan higher than the plan you were before then it’s called upgrade but if you are subscribing to a plan lower than the plan you subscribed before then it’s a downgrade. So you must inform the person that will subscribe for you to upgrade or downgrade the plan but when you just pay without following this process it won’t work till you call GOtv customer care number
  • You paid an amount lower than the subscription plan: In most cases, I have seen some users who paid amount lesser than the recommend subscription price. If such happens then the subscription will not work till you pay the remaining balance. It’s important to check the price of the GOtv plan you wish to subscribe to before making payment.

What you can do to solve the problem

When I created this post I was helping lots of GOtv users to solve their issues but at a point, it starts taking all my time and honestly I am not a GOtv agent or in any way affiliated to them, in fact, they don’t even know that someone like me exist. So I had to stop and focus on my business but am not happy seeing people crying for help without me helping them. I will show you how to solve certain issues on your own

  1. Download MyGOtv App here if you are using an Android phone
  2. Install it and open the app
  3. When you open the app you will see some options like Country, Name or phone number and IUC number
  4. Select the country you are from on the list, Input your name or phone number connected to your GOtv account and then input your IUC number and click Login.
  5. If every information provided is correct then you will be logged into your profile.

Once you are in, you will be able to clear errors, reconnect your GOtv, downgrade or upgrade your GOtv account in one click. It will be easier for you to make a payment, you will not be needing agents to subscriber your GOtv for you.

If you are still not able to solve the problem then contact GOtv using this number 08039044688 if you are in Nigeria or find other GOtv customer numbers here

How to Activate GOtv after purchase 

 If you are new to GOtv you need to activate your account to start watching but when you buy from GOtv distributors they will help you with the activation process if not you look for a helping hand to activate it especially if you are not familiar with it.

However, you have two options, you either do it yourself or look for GOtv installer if you cannot do it on your own but I bet you can if you pay attention to this guide.

Visit GOtv online portal at https://eazy.gotvafrica.com/ and click on Activate Me option located at the top navigation menus. You will be taken to another page where you will be requested to fill your details

GOtv activation process

Activation Process

  • Select Country
  • Fill your Surname
  • Enter Your IUC number
  • Your phone number
  • Click Activate

Gotv is not just in Nigeria but also in other African countries that is why you need to indicate the country you are from. The surname is also important to be able to identify who you are when the need arises.

Well, the term IUC might be strange to you but it’s a 10-digit identifier number that is unique to your GOtv account and GOtv decoder. The IUC number is also known as Customer Number or the Serial number of your GOtv decoder. You can find this IUC or Serial number at the back of your GOtv decoder.

To complete the activation process you still need to add your phone number and then hit the activation button below and you are good to go.

Read: GOtv Supa package, Channels, and Subscription price

Payment successful but no channel is showing (Fix Error)

Sometimes after payment, your GOtv will not show any channel, it’s because their system failed to reactivate your account automatically, what you do is to clear the errors or reconnect your account. The good news is that there is a  web portal where customers can easily clear errors and reconnect to GOtv after payment.

Goto GOtv page here insert your IUC number and enter security captcha, the cleck FIX ERROR and you will be reconnected in a few seconds.

Fix GOtv Error

Error clearing Process

  • Input your IUC number or which is also your GOtv Serial number.
  • Click to select your GOtv decoder type (GOTVE16 or GOTVE30) ignore it if you are not sure.
  • Enter captcha code which is 6765c5 (Your own captcha will be different from the one you see above).

Gotv account disconnected after subscription

When you fail to pay your monthly subscription you will be disconnected from GOtv until you ready to pay and to do that you will need to follow the GOtv reconnection process. You can visit the nearest GOtv office in your location to pay and get reconnected, however, you can still do it on your own if you follow this process.

Visit GOtv Eazy self-service portal here and make a payment since you were disconnected because you failed to pay your subscription

How to reconnect to GOtv

Reconnect Me Process

  • Enter your IUC/Serial number (10-digit identifier number that is unique to your GOtv account)
  • Select your country (Select your country if you are not in Nigeria)
  • Enter the captcha (Ensures that you are human)
  • Click Verify (Pulls your account details and takes your to the online payment page)

GOtv Account suspended (Asked to contact customer care)

Sometimes when you migrate from one package to another, like when you migrate from GOtv Plus to GOtv Max you will be suspended and asked to contact their support for reactivation. When something like this happens simply contact GOtv customer care to verify your ownership and your account will be reactivated instantly.

The good news is that I have listed all the GOtv contact details here contact them, explain the issue you are having and be ready to answer the following questions.

  • Your name (The name used during registration of your GOtv)
  • Phone number (Must be phone number used to register)
  • The last amount paid etc.

If you have any questions or need help just ask and you will get a prompt response.

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730 Comments

  • Obateru Kolawole says:
    April 8, 2020 at 7:52 pm

    I have subscribed my gotv since 6th of April 2020,and up till now is not coming up, I have send text to the sort code called,sent message to 4688,but still not coming up, please,I need your help to activate my account fast, IUC 7034981075,A/C name,Obateru, thank you

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    • Collins says:
      April 9, 2020 at 7:25 am

      I have successfully help to clear the error and you should be able to watch your GOtv now.

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      • Ijeoma says:
        April 11, 2020 at 10:16 pm

        Pls am also having the same problem with my gotv, I subscribed on the 10th and it hasn’t been activated. I sent the text code and tried calling but it didn’t come up my account name is okoye and my iuc number is 7032788501. Pls help me

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        • Collins says:
          April 13, 2020 at 12:47 pm

          While trying to help you clear the error message I got this message

          Oh no! Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment.

          It’s possible that you are trying to upgrade or downgrade your current plan and that is why your account is suspended. what you will do now is to call this number 08039044688

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      • Bims says:
        June 13, 2020 at 11:07 am

        4613383356 clear error code after dun subcription to view channel after payment

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        • Collins says:
          June 13, 2020 at 12:29 pm

          I checked your payment history, your paid N1,114 on 13th June 2020, and later paid another N410 making it total N1,524, So what plan are you trying to subscribe to. Kindly call GOtv customer care for more help

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        • Ayo says:
          December 5, 2021 at 5:04 pm

          I mistakenly pressed reset on my gotv now am stuck with first time installation
          IUC number:4613761542

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          • Collins says:
            December 5, 2021 at 8:22 pm

            Rescan it and everything will be fine

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      • Barnabas peter says:
        June 20, 2020 at 12:30 pm

        after payment my GOtv is not showing

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        • Collins says:
          June 20, 2020 at 4:48 pm

          Let me have your IUC number

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      • Udeagu uchenna says:
        July 6, 2020 at 10:10 pm

        Please i paid 2560 but the number 3 is not showing 7017716507

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        • Adeleke Olumide says:
          December 4, 2021 at 10:21 pm

          Pls sir I made a subscription of #2100 on my Gotv but it’s not showing any channel…

          Here is my IUC NO: 4613756480.
          Pls help rectify the problem

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          • Collins says:
            December 4, 2021 at 10:53 pm

            Which package do you pay the N2100 for

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      • Blessing says:
        July 21, 2020 at 3:40 pm

        good day Sir please I need help.my gotv decoder has refused to come on. it happened 2 days after I did my gotv lite sub. please help me to reactive my account. IUC number is 4620813990. my name is Blessing omiojieahior. 08143551042 is my number.

        thanks

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      • Kalejaiye Samuel says:
        August 1, 2020 at 11:18 pm

        I subscribed for GOTV max and some channels that are meant to shown are not there it is showing for lesser packages .
        My Iuc number 7034827919

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      • Abite Timipere(Bigben) says:
        September 7, 2020 at 7:19 am

        My Gotv with IUC number 4613179118 with a Gotv max full subscription has stopped working for the past 5days,only just 6 useless channels showing.i have been sending mails since then,but no better explanation.can somebody please attend to me and tell me what is happening please! I have been calling the customer care line,no response.

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      • Ikenwoke Nnamdi says:
        October 26, 2020 at 9:37 am

        I subscribe but my gotv fails to activate User name Ikenwoke Nnamdi
        IUC 7022509560

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      • Akinola elijah says:
        November 28, 2020 at 5:39 am

        Pls av subscribed on my gotv decoder since yesterday and up till now am unable to watch… Saying E16 service is currently scrambled. Pls I need your help asap.

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      • Akinola elijah says:
        November 28, 2020 at 5:42 am

        Pls av subscribed on my got but bringing E16 errors. iuc no 4613137006. Tnks

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      • Madaki Adamu says:
        December 12, 2020 at 7:47 pm

        I have subscribed my gotv on the 8 of December and is not showing up any Chanelle

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      • Ibekwe says:
        January 9, 2021 at 7:17 pm

        My gotv channels are not working and I just subscribed and they debited me

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        • Collins says:
          January 9, 2021 at 7:26 pm

          Can I have your IUC number and the name you registered it with

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      • Olamide George says:
        May 5, 2021 at 6:09 pm

        Hello Mr Collins. Good evening. I have an E016 code. I figured it might be subscription issues. I then renewed my subscription to a lower bundle (not the usual), and the channels haven’t been coming on. My IUC no is 2003037044. Kindly help me check. Thanks.

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      • Ekiugbo Joseph says:
        December 27, 2021 at 8:24 pm

        I have recharged my gotv twice but it’s not coming up
        My IUC is 7035128529

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    • Okafor Judith says:
      August 25, 2020 at 9:57 pm

      Please my Gotv has been showing all of a sudden it will go off and when it eventually on it would say no signal and it going on and off without showing any stations please help my iuc no is 703 235 0325 the name is okafor okechukwu

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    • Tony Agu says:
      January 1, 2021 at 9:56 pm

      I pay for gotv about two days now and it is not showing, please how can I do
      That is that number 46014636968

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  • Chisom says:
    April 10, 2020 at 10:03 pm

    Hi
    I subscribed for Gotv max on Sunday 5th of April 2020 and up till now ,I haven’t been able to watch anything. My IUC number is 7028921734 please help me

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    • Collins says:
      April 11, 2020 at 1:38 pm

      I have cleared the error if you have successfully subscribed to a new plan but I pulled your details and below is what I saw

      Customer Number113165852
      Available in your account is NGN 1,806.00
      Your next payment is due by10-05-2020
      Your Package
      GOtv PlusNGN 1900.00

      Total amount due
      NGN 94.00

      It seems you upgraded your GOtv subscription from GOtv Plus to GOtv Max which some times don’t work until you call GOtv customer care and ask them to upgrade your plan for you.

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      • Elizabeth Akra says:
        July 8, 2020 at 7:44 am

        08/07/2020

        Hello Mr Collins,
        Please help me to clear errors on my customers GOTV, because He’s on my neck now. I subscribed for him and is still not showing yesterday and is not showing. Here is the IUC NUMBER: 7035108266.

        THANKS.
        ELIZABETH AKRA.
        08038077055

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  • Bakre olugbenga says:
    April 12, 2020 at 9:36 am

    I have paid 2000 for my gotv through bank transfer,I mistakingly pressed Gotv lite,I wanted to pay for Gotv plus of 2000,pls migrate me to it

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  • Bakre olugbenga says:
    April 12, 2020 at 9:50 am

    I made a transfer or paid 2000 on April 12 2020for Gotv service through my polaris bank,I mistakingly press Gotv lite,I want to Migrate to Gotv plus,cos it was seen in my option details,my iuc number is 7035092551

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    • Collins says:
      April 13, 2020 at 12:44 pm

      Please don’t the privilege to migrate your to different GOtv plans, I can only help those who don’t know how to clear certain errors on their GOtv. I suggest you get in touch to GOtv customer services through this number 08039044688

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  • Okoye princess says:
    April 14, 2020 at 3:11 pm

    Hello pls my gotv just tripped off and refused to come back on. The red light is on but i have pressed the power button on both the remote and the decoder but it refused to change to yellow light. What could be wrong? Thank you iuc no 4613815415

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    • Collins says:
      April 14, 2020 at 5:07 pm

      unplug the decoder for 30 minutes and plug it again and see if it returns to normal but if the issue persists then you might need to visit the nearest GOtv office for more help

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      • Obidah rose says:
        June 20, 2020 at 6:50 pm

        Good day I have subscribe my Gotv today and it still not showing here is my iuc no 7035256093 tank u

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        • Collins says:
          June 20, 2020 at 8:09 pm

          You GOtv is on Jolli plan and should be working now

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  • Oluboyede says:
    April 15, 2020 at 2:35 pm

    Good day,
    Please I did double subscription last month. Kindly transfer the balance of my last payment to this month subscription.
    Waiting for your positive response.
    Thanks.

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    • Collins says:
      April 15, 2020 at 6:58 pm

      Sorry i don’t think that can be done, kindly contact GOtv customer care

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      • Barnabas Peter says:
        June 20, 2020 at 12:31 pm

        but I don’t have the customer care number

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        • Collins says:
          June 20, 2020 at 4:49 pm

          Here is the GOtv contact number 08039044688

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  • Kazeem Bello says:
    April 17, 2020 at 11:35 am

    Hello sir i subscribe 1350 on last Sunday and we don’t be able to watch real entertainment channel what really going on sir my iuc is 2017429820

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    • Collins says:
      April 17, 2020 at 3:31 pm

      From what I can see GOtv is reserving some channels to GOtv Max plan only, I contacted them few days ago about some channels that are not showing but they said that those channels will only be available GOtv Max only

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  • Dotman says:
    April 18, 2020 at 2:39 am

    Please i plugged my decoder after a long time. But the yellow light just comes up and it doesnt boot. Please what can i do

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    • Collins says:
      April 18, 2020 at 7:33 am

      Have no idea, maybe you need to contact a technician to help you fix it

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  • Aliyu salima says:
    April 24, 2020 at 8:51 pm

    pls I subscribe to my Gotv on 13 April but on 20 they said my subscription is suspended pls help me to reconnect IUC 7016575733

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    • Collins says:
      April 24, 2020 at 8:58 pm

      Please use the phone number I provided above to call GOtv, I can’t help in suspension issues

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      • Asegiemhe perpetual says:
        June 18, 2020 at 12:43 pm

        Pls sir help me my account has been suspended,I subscribed twice since last two weeks and till now no no channel is showing, I have tried calling customer service, it not connecting,
        I normally do 1900 before so I decided to subscribe full package last two weeks, when I did it , it was still not showing any channel
        Then I decided to do my normal package after two days of subscribing 3,380
        Making it 5,840 but still no channel is showing
        IUC 701 020 2747
        Phone number 08130025655

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        • Collins says:
          June 18, 2020 at 12:51 pm

          Please here is your transaction history

          27 Mar 2020 Payment 428273744 NGN 1900
          14 Oct 2019 Payment 369070609 NGN 1900
          13 Sept 2019 Payment 356298820 NGN 1900
          13 Aug 2019 Payment 343407751 NGN 1900
          09 Jul 2019 Payment 326963225 NGN 1900
          15 Apr 2019 Payment 294135379 NGN 1900

          You GOtv account balance is 0.00 so I don’t see your 5k plus, you need to subscribe now or call GOtv to ask them about your money

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          • Asegiemhe perpetual says:
            June 18, 2020 at 6:27 pm

            The customer care line is not connecting, I tried collecting the error online , they said my account is u suspended

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          • Collins says:
            June 18, 2020 at 7:06 pm

            Keep trying, I can’t see any recent payment on your GOtv account

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      • Lilian says:
        December 14, 2020 at 2:15 pm

        I subscribed my GOTV yesterday and it’s not showing till now

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      • Jamila says:
        December 20, 2021 at 6:32 pm

        After subscribing with Max package I cant view some channels that are on the package. My IUC number 4601814139

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  • Adekunle says:
    April 25, 2020 at 6:57 am

    Pls I have trouble paying on all Gotv payment platforms. They kept saying the OTP I entered is not correct despite entering the correct otp

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    • Collins says:
      April 25, 2020 at 10:38 am

      Clear your browser cache and try again

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  • ruth alonge says:
    May 7, 2020 at 6:54 pm

    Please I subscribed an unable to watch any channel… Simply it is not showing..
    IUC: 7023746230 pls help

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    • Collins says:
      May 7, 2020 at 8:08 pm

      Kindly reset your Gotv receiver and rescan it, if you are still unable to watch it you let me know

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  • Ayobamidele says:
    May 8, 2020 at 5:12 pm

    Hello pls I just made a payment online for my gotv subscription and I entered serial no instead of IUC no . And the transaction is successful already. What can I do?

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    • Collins says:
      May 8, 2020 at 5:40 pm

      Call Gotv Customer care number for assistance on that issue

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  • Azubuike Umendu says:
    May 18, 2020 at 6:16 am

    My decoder red light constant while yellow light keeps blinking when I plug. When I press the on button, the green light is constant while the yellow light keeps blinking. And won’t even show on TV. What could be the problem. IUC 2016119107

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    • Collins says:
      May 19, 2020 at 8:39 am

      Please Call GOtv on this number 08039044688

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  • Ikhile Blessing says:
    May 18, 2020 at 7:42 pm

    Good evening ,my Gotv just stopped showing and it keeps showing red and green light ,I have rebooted ,still nothing ,please what can I do.this is my IUC no: 4613066505

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    • Collins says:
      May 19, 2020 at 8:38 am

      Call this number for assistance 08039044688

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  • Alasan Dare says:
    May 19, 2020 at 10:46 am

    I mistakenly recharge on my gotv.7036956858

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    • Collins says:
      May 19, 2020 at 5:28 pm

      Call GOtv on this number 08039044688

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  • Alasan Dave says:
    May 19, 2020 at 10:51 am

    Is not showing on my gotv 7036956858 I recharge #1900

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    • Collins says:
      May 19, 2020 at 5:31 pm

      The error has been fixed successfully. Your GOtv should be working now

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  • Idris says:
    May 22, 2020 at 7:21 pm

    I wanted to subscribe my gotv through my my bank acct but it is not displaying my name what but displaying another decoder name.what can be the problem
    4613703828

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  • CHINENYE says:
    May 24, 2020 at 10:11 pm

    PLS HELP ME OUT I SUSCRIBED MY GOTV BUT NOT SHOWING TILL NOW. MY SERIAL NUM IS 7023975930

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    • Collins says:
      May 25, 2020 at 5:30 am

      Here is the response

      Oh no! Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment.

      the reason is that you subscribed to another plan other than the one you were using. Call: 08039044688

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  • Nse Jerry says:
    May 25, 2020 at 6:39 pm

    Customer care number not going through…. Pls what does available balance means?

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    • Collins says:
      May 26, 2020 at 7:03 am

      It means the balance you have on your GOtv account, you can show me your machine number let me check your details

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  • Vivian says:
    May 27, 2020 at 7:11 am

    Plz… I subscribed my decoder since 3 days now……. ND it has been cracking since……. ND sometimes it doesn’t show…….
    IUC NO…. 2019424617

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    • Collins says:
      May 28, 2020 at 8:17 am

      Kindly check your Antenna, you might have to change the position of the antenna or raze it up a bit to receive a good signal

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  • Lyn says:
    June 1, 2020 at 8:03 pm

    Pls, Mr Collins.
    I subscribed today but my channels are still not showing.
    Pls help me out.
    IUC= 7018727142

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    • Collins says:
      June 1, 2020 at 8:19 pm

      It should be up and running now Error has been fixed successfully.

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  • Akande Ibrahim olawale says:
    June 3, 2020 at 6:00 am

    I’ve subscribed my gotv since 30 May 2020 and it’s not showing …I tried to call the customer care but not responding .pls help me out. Iuc 4613917461

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    • Collins says:
      June 3, 2020 at 7:28 pm

      it will need manual downgrade or upgrade call customer care 08039044688

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  • Solomon says:
    June 3, 2020 at 7:59 am

    Please help me clear my e16 error message IUC number: 2002937927

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    • Collins says:
      June 3, 2020 at 7:26 pm

      While trying to clear the error for you, here is the error message I got

      Oh no! Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment.

      Please you people must know the plan you are subscribed to and if you don’t want to have problems, you can’t pay for N1900 Plan and suddenly pay N1200 for a lower plan the next month and expect it to work automatically, it will need manual downgrade or upgrade call customer care 08039044688

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  • Ogbimi whitney says:
    June 3, 2020 at 3:39 pm

    Good evening,,I made a payment of 2500 for my gotv yesterday evening and it’s still not showing till this morning,,pls help 7020918786

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    • Collins says:
      June 3, 2020 at 7:02 pm

      While trying to clear the error for you, here is the error message i got

      Oh no! Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment.

      The error is because you subscribed to another plan other than the one you were subscribed to and need to call GOtv Contact number 08039044688 to upgrade or downgrade you plan

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  • Bolarinwa says:
    June 3, 2020 at 6:12 pm

    I did a subscription of #1080 since 2nd june and it hasn’t work. 4613014826
    Bolarinwa Bolaji

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    • Collins says:
      June 3, 2020 at 6:58 pm

      While trying to clear the error for you, here is the error message i got

      Oh no! Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment.

      The error is because you subscribed to another plan other than the one you were subscribed to and need to call GOtv Contact number 08039044688 to upgrade or downgrade you plan

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  • Adebari adenike says:
    June 3, 2020 at 8:18 pm

    Hello give evening , I jus make a payment of 1250 from my Gtb account which was successful but my decoder is yet to come up…this is my IUC no 7022451622

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    • Collins says:
      June 3, 2020 at 8:25 pm

      Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment.

      call customer care 08039044688

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  • JUSTINA George says:
    June 4, 2020 at 3:30 am

    sir I subscribed 2000 from my account and payment successful but got a massage that my gotv has been suspended pls what do I do now?

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    • Collins says:
      June 4, 2020 at 3:49 am

      call customer care 08039044688

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  • Ndukwu kelechi Esther says:
    June 4, 2020 at 10:28 am

    Sir I subscribed 2411 from my account and is not successful but later got an debit alert of 2411 but my gotv is not showing

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    • Collins says:
      June 4, 2020 at 7:05 pm

      Kindly contact your bank and report the debit error, you can find all the Nigerian contact number here

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  • Nureni says:
    June 4, 2020 at 10:39 am

    Please i subscribed yesterday and my Gotv hasn’t been reconnected…. Pls help
    Iuc number : 7034901787

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    • Collins says:
      June 4, 2020 at 7:03 pm

      Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688

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  • Azeezah says:
    June 4, 2020 at 2:22 pm

    Please help, I recharged my Gotv decoder a day before yesterday and it was successful, my Gotv hasn’t been showing since then, I paid #1640

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    • Collins says:
      June 4, 2020 at 7:01 pm

      Provide your GOtv IUC number

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  • FAITH EGHENLEN UWADIA says:
    June 4, 2020 at 5:54 pm

    GOOD.EVENING MR COLLINS.I.RECHARGE THIS EVENING AND TIL.NOW IS NOT OPEN..MY I.U.C. 4613872886.PLS

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    • Collins says:
      June 4, 2020 at 6:59 pm

      Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688

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  • Cynthia says:
    June 4, 2020 at 7:52 pm

    Pls, Mr Collins.
    I subscribed yesterday but my channels are still not showing.
    Pls help me out, this is the ICU number 7023814757

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    • Collins says:
      June 4, 2020 at 8:02 pm

      Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688

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  • Odah samuel says:
    June 4, 2020 at 9:40 pm

    I subscribed today but the channels are not working and the mistake i made is that instead of clicking on gotv plus wish is not on d option ,i now click on gotv max pls help have been debited ICU no 2020664669 .

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    • Collins says:
      June 4, 2020 at 10:02 pm

      Subscribing to another plan other than the one you were subscribed to will get your GOtv account suspended so the only option you have is to call customer care 08039044688 to upgrade or downgrade your plan.

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  • ThankGod says:
    June 4, 2020 at 9:53 pm

    Pls I recharged this evening through my account, and viewing has not been restored, pls my ICU:7032092633

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    • Collins says:
      June 4, 2020 at 9:56 pm

      Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688

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  • Shini says:
    June 4, 2020 at 11:15 pm

    Hello good evening I’m from Ghana ,I subscribed today and it was working perfectly but all of a sudden it went off and I scanned it using the automatic scanning … but I have lost some of my channels I have tried rescanning but still .. please help me
    My IUC 7032032961

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    • Collins says:
      June 5, 2020 at 10:02 am

      Write down the channels that are missing and call GOtv Ghana on +233 302 740 540, they will have more explanation for you and solution to your problem

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  • Clement says:
    June 5, 2020 at 8:52 am

    Pls I subscribed my Gotv since 24th May 2020 but up till now is Still writing error and not showing anything.my iuc number 4613659348

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    • Collins says:
      June 5, 2020 at 9:56 am

      Your GOtv should be up and running now, Error has been fixed successfully.

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  • Otutu Samson says:
    June 5, 2020 at 9:43 am

    I recharged and it is not showing since yesterday, I always recharge with 1900 but yesterday I couldn’t see 1900 and I now see 1640 so that is what I recharged. Please help me reset it. The iuc 4613534847, Otutu Samson.

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    • Collins says:
      June 5, 2020 at 9:54 am

      Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688

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    • Collins says:
      June 5, 2020 at 12:07 pm

      Hello Samson, I was able to downgrade your GOtv plan to Jinja plan of 1640 which you paid for and everything should be working fine now

      Error has been fixed successfully.

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  • Gabriele benson akpa says:
    June 5, 2020 at 10:44 am

    I recharge and it is not showing since on the 3rd of may 2020 but up till now is still writing error and not showing anything my iuc number. 7035184517

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    • Collins says:
      June 5, 2020 at 11:10 am

      Always stick to the same package, subscribing to another package will surely require calling 08039044688 to downgrade or upgrade your plan. I will try to find a way to help with the account suspension soon.

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    • Collins says:
      June 5, 2020 at 12:40 pm

      Your GOtv error is fixed

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  • Yomi Akinlalu says:
    June 5, 2020 at 4:32 pm

    Kindly help to reconnect my decoder,I have hasn’t been showing for the past 5days ,iuc number is 2022531173

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    • Collins says:
      June 5, 2020 at 9:41 pm

      Error has been fixed successfully.

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  • Yomi Akinlalu says:
    June 5, 2020 at 4:36 pm

    Iuc 2022531173,kindly reconnect my decorder it hasn’t been showing for the past 5days

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  • Gabriel says:
    June 5, 2020 at 5:05 pm

    I made a subscription to gotv Lite (quarterly) this afternoon and am still receiving error message. My iuc number is 7013595565

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    • Collins says:
      June 5, 2020 at 9:36 pm

      here is the number to call 08039044688

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  • Akinlolu says:
    June 5, 2020 at 6:17 pm

    Loaded this evening but it has refused to come up. Called customer care line but didn’t go through. IUC 2028832870.

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  • Akinlolu says:
    June 5, 2020 at 6:50 pm

    Attend to me please. IUC- 2028832870. Paid but yet to show. Can’t get through to customer care

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    • Collins says:
      June 5, 2020 at 9:38 pm

      here is the number to call 08039044688

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  • Mj says:
    June 5, 2020 at 7:09 pm

    Good day sir,I load the Gotv plus (1900) on the 4th of June with the IUC number 2020727123 with my Gtbank account but it is not showing. Thanks

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    • Collins says:
      June 5, 2020 at 9:37 pm

      here is the number to call 08039044688

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  • Solomon says:
    June 5, 2020 at 8:21 pm

    What is all this Gotv is geving much wahala am fed up Gotv don’t let me use Ogun for u a woni were

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  • Sandra says:
    June 5, 2020 at 8:49 pm

    I subscribed today but up till now is not showíng pls help me to activate it this is the IUC no:7028713993. Thanks

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    • Collins says:
      June 5, 2020 at 9:22 pm

      GOtv has terminated GOtv Plus plan and anyone that subscribe to the plus plan is required to downgrade or upgrade to continue using the GOtv

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  • S.O Oyeyemi says:
    June 5, 2020 at 9:14 pm

    Pls Mr collins.
    I recharge my GOTV since morning 5-6-2020.And have try calling the customer care but it not going.And i couldn’t clear d E16 showing on my screen,And i check my account balance it shows dat have paid. Pls help me.
    IUC num- 4613952162

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    • Collins says:
      June 5, 2020 at 9:44 pm

      Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment.

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  • Opeyemi says:
    June 5, 2020 at 10:14 pm

    Good evening I subscribed 1250 since evening and my gotv has not been showing,my iuc number is 2019258906

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  • Evelyn Etuonu says:
    June 5, 2020 at 10:30 pm

    Pls Mr Collins
    Help me, I recharge my gotv 9:55pm, 5/6/2020. Still not not showing n I’ve been calling customer care not going through. I couldn’t clear the E 16 showing on my screen. Iuc no 2020633001 pls help me

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  • Kelvin imade says:
    June 5, 2020 at 11:10 pm

    Hello I subscribe the package of N2,460 and up till now,no channel could show up just only NTA,pls help me out my iuc NUM 7031874726…thank you

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    • Collins says:
      June 6, 2020 at 5:51 am

      Error has been fixed successfully.

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  • Ogunfodunrin Adeyinka says:
    June 6, 2020 at 3:15 am

    I recharged my Gotv since yesterday,and since not showing.Mr Collins,kindly help .
    IUC-4613423742

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    • Collins says:
      June 6, 2020 at 5:53 am

      Error has been fixed successfully.

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  • Obuekwe ifeoma says:
    June 6, 2020 at 4:36 am

    I subscribe my govt since yesterday but is still showing clear error IUC 7035207778

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  • Evelyn Etuonu says:
    June 6, 2020 at 6:13 am

    Mr Collins pls I need help
    I recharge my gotv since yesterday with 1900. Still not showing pls help me. Iuc 2020633001 thanks

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    • Collins says:
      June 6, 2020 at 12:01 pm

      GOtv has discontinued its 1900 plus plan. you have to CALL 0803 904 4688 to upgrade or downgrade your plan

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    • Collins says:
      June 6, 2020 at 12:01 pm

      GOtv has discontinued their 1900 plus plan. you have to CALL 0803 904 4688 to upgrade or downgrade your plan

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  • Evelyn Etuonu says:
    June 6, 2020 at 6:16 am

    Mr Collins you have not replied me pls I need your help

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    • Collins says:
      June 6, 2020 at 12:00 pm

      GOtv has discontinued its 1900 plus plan. you have to CALL 0803 904 4688 to upgrade or downgrade your plan

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  • Oluwatosin says:
    June 6, 2020 at 6:26 am

    I have subscribed my Gotv June 6 that was yesterday up till now it’s not showing please Mr Collins kindly come to my aid and get this fixed for me
    IUC: 2028552597

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    • Collins says:
      June 6, 2020 at 11:59 am

      CALL 0803 904 4688

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    • Victoria Philip says:
      December 26, 2021 at 6:34 pm

      I recharge my gotv today and it is showing nothing. Price 1640. IUP 7031977735

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  • Marvelous says:
    June 6, 2020 at 6:45 am

    I recharge since yesterday still not showing. Pls help me. Iuc 2020633001

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    • Collins says:
      June 6, 2020 at 11:57 am

      CALL 0803 904 4688

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  • Solomon blessing says:
    June 6, 2020 at 8:55 am

    My gotv is not coming up after payment 4613984505

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    • Collins says:
      June 6, 2020 at 11:49 am

      Your GOtv account is suspended. Please contact GOtv Call Centre today to reconnect and enjoy great TV entertainment.

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  • Ijeoma Amanda Muoneke says:
    June 6, 2020 at 9:17 am

    Good morning sir,I bought my GoTv on 2nd May and got expired 2nd June. I have tried to subscribe through my bank but it keeps showing me that ‘my surname doesn’t match with their records’ and I used Chioma as my name,I don’t know what the issue might be, please help me. IUC number is 7032678041 my phone is 07032876835. Thank you sir

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    • Collins says:
      June 6, 2020 at 11:52 am

      Contact GOtv 0803 904 4688 customer care

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  • Henry says:
    June 6, 2020 at 10:14 am

    Please sir, i made a payment of #2460 on my Gotv account on 4th of June but till now it’s not showing. IUC 7028945771

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    • Collins says:
      June 6, 2020 at 11:42 am

      Error has been fixed successfully.

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  • Azubuike says:
    June 6, 2020 at 10:35 am

    Good morning,I subscribe since 1st of June but the channel is not showing,pls I need help my A/c is Azubuike and my IUC:4613749438

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    • Collins says:
      June 6, 2020 at 11:41 am

      Your GOtv account is suspended. Please contact GOTV Call Centre today to reconnect and enjoy great TV entertainment.

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  • Patrick says:
    June 6, 2020 at 6:06 pm

    I subscribed my gotv over a month now is not working,pls help me .my iuc number 7034851576

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    • Collins says:
      June 6, 2020 at 9:35 pm

      CALL 0803 904 4688

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  • Kiki says:
    June 7, 2020 at 11:03 am

    Good morning, I subscribed to my GoTv after months of not being around to watch but it has not been activated. My ICU number is 2028857269,please help me.
    Thanks

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  • Jerry Joel says:
    June 7, 2020 at 12:58 pm

    I recharge my gotv with 1250 through my account but not still showing
    Please help 7028944955

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    • Collins says:
      June 7, 2020 at 4:03 pm

      Error has been fixed successfully.

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      • Angela says:
        July 1, 2020 at 7:04 pm

        Please help me to fix mine
        Have subscribed but the channels are not displaying….
        IUC. 7023771614

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      • Jibola says:
        October 14, 2020 at 7:35 am

        I was having issues with my gotv Which has a signal of 0% and quality “unlocked”
        I mistakenly pressed reset while trying to have it fixed and now my gotv is stuck at “first time installation “.
        It kept doing automatic scanning only to show no channel found.
        I have an active subscription, please help
        My iuc number is 7032219044
        Thank you

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  • ELIZABETH says:
    June 7, 2020 at 1:48 pm

    I subscribed from my account and i was debited 1900 on June 6 and till now the service is currently still suspended. What do I do?

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  • Darlene umoh says:
    June 7, 2020 at 6:31 pm

    Good evening sir. Please sir my sister recharge the 1900 package,actually some channel is showing but channel like zeeworld and some important channel has be showing scrambled please help me out.iuc:7032397602

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  • Chinonso onuagwasi says:
    June 7, 2020 at 7:07 pm

    the same problem with my gotv, I subscribed on the 7th and it hasn’t been activated. I sent the text code and tried calling but it didn’t come up my account name is okoye and my iuc number is 2028678626. Pls help me

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  • Enefaka Aribibia says:
    June 8, 2020 at 8:47 am

    Please I subscribed gotv since on the 2nd of June and till now my gotv is not activated. Pls help 7034902853.

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  • Enefaka Aribibia says:
    June 8, 2020 at 8:54 am

    Please Sir I made a payment of 3200 to subscribe my gotv since on the 3nd of June and till now my gotv is not activated. Pls help 7034902853.

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    • Collins says:
      June 9, 2020 at 9:30 am

      Your GOtv should be working now

      Error has been fixed successfully.

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  • Onyebuchi Ifesinachi says:
    June 8, 2020 at 11:37 am

    I have d same problem, I subscribe on 1st of June 2020 until now is not working pls help me fix it

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    • Collins says:
      June 9, 2020 at 9:32 am

      I need your GOtv number to help check the problem

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  • Onyebuchi Ifesinachi says:
    June 8, 2020 at 11:49 am

    Pls this is my IUC no. 2028819098,i text the error code, even call the customer care num. Still not working. Like I said before I subscribe since 1st of this June 2020 pls I need ur help

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    • Collins says:
      June 9, 2020 at 9:35 am

      Your GOtv should be working now.

      Error has been fixed successfully.

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      • Godwin Alagbe says:
        December 25, 2020 at 6:44 pm

        I make a payment but that’s not yet activated
        Iuc 7028697468

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  • Duchess says:
    June 8, 2020 at 10:08 pm

    Hi good evening. Please I need help. I helped a friend to subscribe since yesterday. I did mine same time and it worked but their’s isn’t coming up. I’ve not had any rest since yesterday please help. Imagine waking me up by this time to complain. Please help me out of this😭😭….. 7016619524. Name:Danjuma Dang

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    • Collins says:
      June 9, 2020 at 9:43 am

      I guess you subscribed to GOtv Plus? if the answer is yes then you have to call GOtv customer care 0803 904 4688

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  • Kudi agent says:
    June 9, 2020 at 10:39 am

    Pls I reacharged gotv plus yestady and till now it’s not coming up. IUC no is 4613838839, name kola adedipe. Pls help d customer no let me rest. Thks

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    • Collins says:
      June 9, 2020 at 9:53 pm

      From what I can see, you are requested to pay N297 to upgrade to GOtv Jolli since GOtv have suspended their 1900 plus plan

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  • Ekweozor Chukwunwike Ifranyi says:
    June 9, 2020 at 10:39 am

    Sir I use to subscribe for Gotv plus but they have suspended the package, so I subscribe to Gotv jolli for #2460 on 8th June 2020 but it is still encripted. My IUC no is 2028785246

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    • Collins says:
      June 9, 2020 at 9:44 pm

      I have submitted a request on your behalf and the error will be cleared soon

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  • Segun says:
    June 9, 2020 at 2:10 pm

    Paid for Jollie since yesterday. I have called and did everything but it had refused to come up. Kindly help sir.
    No is 2002914596
    Layade

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    • Collins says:
      June 9, 2020 at 9:29 pm

      You GOtv should be working now

      Error has been fixed successfully.

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  • Tony says:
    June 9, 2020 at 3:57 pm

    Hi Mr Collins,
    I subscribed to gotv jinga instead of jolly that I have been using unfortunately, I haven’t been able to watch anything. I tried to clear the error but it says my service has been suspended. Please help me IUC – 2005119766 Ofuokwu

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    • Collins says:
      June 9, 2020 at 9:24 pm

      Error has been fixed successfully.

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  • Tony says:
    June 9, 2020 at 4:05 pm

    Hi Mr Collins,
    I subscribed to gotv jinga (1640) instead of gotv jolly, I checked my account I saw 740 as balance to pay. I haven’t been able to watch anything since. I tried clearing the error message, it’s saying my service has been suspended.
    Pls I need help on this.
    Iuc : 2005119766 Ofuokwu

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    • Collins says:
      June 9, 2020 at 9:23 pm

      You GOtv should be working now

      Error has been fixed successfully.

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  • Ashiru oluwagbemiga says:
    June 9, 2020 at 5:09 pm

    Pls, Mr Collins.
    I subscribed yesterday but my channels are still not showing.
    Pls help me out, this is the ICU number 4623215095

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    • Collins says:
      June 9, 2020 at 9:20 pm

      Call 0803 904 4688

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  • Jake says:
    June 9, 2020 at 8:20 pm

    My goTV is not working after subscription 4601632738

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    • Collins says:
      June 9, 2020 at 9:08 pm

      Your GOtv account is suspended. Please contact our Call 0803 904 4688 today to reconnect and enjoy great TV entertainment.

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  • Ms Baba says:
    June 9, 2020 at 8:40 pm

    I skipped one iuc number and my money was deducted from the bank but gotv was not connected.

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    • Collins says:
      June 9, 2020 at 9:54 pm

      You need to call you bank and inform them

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  • Aderibigbe Abiola says:
    June 9, 2020 at 9:15 pm

    I have subscribed to my gotv since Saturday on 6 2020 and my gotv did not show any channel pls pls help me my uc 7035212425

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  • Aderibigbe Abiola says:
    June 9, 2020 at 9:39 pm

    I wanted to subscribe my gotv through my my bank GT but my gotv did not show pls help me my UC 7035212425

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  • Aderibigbe Abiola says:
    June 9, 2020 at 9:41 pm

    my gotv did not show pls help me my UC 7035212425

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  • Mr Godsown says:
    June 10, 2020 at 5:52 am

    It’s has been long I subscribe so I did so yesterday but it’s has not been coming up number one is not even coming up pls pls help me my UC 7016642863

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    • Collins says:
      June 10, 2020 at 11:19 pm

      You should be able to watch your GOtv channels now

      Error has been fixed successfully.

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  • Gloria says:
    June 10, 2020 at 8:09 pm

    Good evening. I subscribed gotv last week and yesterday being 9th of June for my two brothers, the channels are still not showing.
    IUC Numbers: 7016568756 Happiness Happiness
    2021735143 Studying Okwuchukwu

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    • Collins says:
      June 10, 2020 at 11:07 pm

      I was able to clear the error for both IUC numbers 7016568756 and 2021735143, it should be working now.

      Error has been fixed successfully.

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  • Ode Adikwu says:
    June 10, 2020 at 8:10 pm

    I have subscribed since yesterday but is not showing any channel, please help me activate it my IUC is 7028811361, Ac name is Ode Adikwu, thanks.

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    • Collins says:
      June 10, 2020 at 11:03 pm

      Your GOtv should be up and running

      Error has been fixed successfully.

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  • Asuke joy says:
    June 10, 2020 at 8:34 pm

    I subscribe for some one Gotv Jolli since yesterday but up till now it has not show.this is the first time of subscribing after activation. His Iuc no is 7036925906.name Tunji Haynes

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    • Collins says:
      June 10, 2020 at 11:01 pm

      Your account is suspended and you have to call GOtv customer care to fix your account

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  • Ade Adewoyin says:
    June 10, 2020 at 8:38 pm

    After payment of N2460.00 for gotv subscription on 09/06/2020, the channels are yet to show up.
    My IUC number is , 2020744486
    Kindly assist in rectifying the problem.
    Regards

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    • Collins says:
      June 10, 2020 at 10:59 pm

      You GOtv should be working now

      Error has been fixed successfully.

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  • ogunderu Abidemi says:
    June 10, 2020 at 10:55 pm

    I subscribed on my gotv since on 6th of June 2020, up til this very moment no channel hasn’t come up yet. please help me do solve the problem. My IUC Number 2028679490.

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    • Collins says:
      June 10, 2020 at 11:23 pm

      Your account is suspended and you have to call GOtv customer care to fix your account

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  • Emeka Prince says:
    June 10, 2020 at 11:25 pm

    Hello Collins I subscribed yesterday(paid)#1900 through my account for Gotv plus till now the Gotv is writing Scrambled channels…Don’t know what to do help me resolve this issue
    IUC Number:7023929339

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    • Collins says:
      June 11, 2020 at 6:46 am

      GOtv has suspended their 1900 plan and you have to call customer care to downgrade or upgrade your account, you can as well do that using GOtv mobile app

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  • L34ONIKOJE/ISAAC says:
    June 10, 2020 at 11:25 pm

    I made payment of 2460 for my gotv subscription and it not working I mean the channel are not showing please help
    IUC number. 7037089336
    Thanks

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    • Collins says:
      June 11, 2020 at 6:43 am

      Your GOtv should be working now

      Error has been fixed successfully.

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  • Pelumi says:
    June 11, 2020 at 2:28 am

    After paying #2460 for gotv jolli I’ve waited for about a day now but it’s not showing any channel.
    Please I need your help sir.
    The Iuc number is 7020830682

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    • Collins says:
      June 11, 2020 at 6:50 am

      I couldn’t log in with the details you provided, kindly call GOtv customer care support

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  • Pelumi says:
    June 11, 2020 at 2:38 am

    And the money I paid reflected in my transaction history.
    I need your help to fix it sir

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  • Olumayowa says:
    June 11, 2020 at 9:11 am

    Good morning, please we subscribed yesterday and up till now it hasn’t come up, please help rectify the error
    IUC: 7032779875
    Name: Rasheed Oshun
    Thanks

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    • Collins says:
      June 11, 2020 at 5:31 pm

      Your account is suspended and you have to call GOtv customer care to fix your account

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  • Fesat toyin says:
    June 11, 2020 at 9:21 am

    I made payment of $1750 for my gotv subscription and it not working I mean the channel are not showing please help, it says “the decoder is not enabled for this channel for further help go to help to channel 99.#
    My iuc number is 2018690914

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    • Collins says:
      June 11, 2020 at 5:23 pm

      Your GOtv should be up and running now

      Error has been fixed successfully.

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  • Bisuga Samuel Oluwatomiwa says:
    June 11, 2020 at 9:41 am

    Hello sir my gotv stop showing when I just subcribe yesterday this is my number sir 703 688 8752

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  • Mathew says:
    June 11, 2020 at 10:50 am

    I have subscribed my gotv since 10th of june 2020,and up till now is not coming up, I have send text to the sort code called,sent message to 4688,but still not coming up, please,I need your help to activate my account fast, IUC 4623655127,A/C name,Matthew, thank you

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    • Collins says:
      June 11, 2020 at 4:53 pm

      Your GOtv should be working now

      Error has been fixed successfully.

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  • Joy says:
    June 11, 2020 at 1:12 pm

    Pls my gotv is not picking, its just blank, not showing gotv logo.

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    • Collins says:
      June 11, 2020 at 5:31 pm

      Your account is suspended and you have to call GOtv customer care to fix your account

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  • Augustine Ananti says:
    June 11, 2020 at 2:14 pm

    Pls I Have Paid But It Has Not Been Activated Augustine Ananti Iuc 2019150185

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    • Collins says:
      June 11, 2020 at 4:50 pm

      I have submitted a request on your behalf and your GOtv should be up any moment from now

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  • Rotumi says:
    June 11, 2020 at 3:09 pm

    I subscribed this morning with access bank and they sent me payment successful, till now I can’t watch it not showing.. Bank deducted #2100, ICU 2018972316

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    • Collins says:
      June 11, 2020 at 4:41 pm

      which GOtv plan is N2100, your plan is on GOtv Jolli and you need to pay 1,187 to continue with GOtv Jolli plan or else you need to downgrade to low plan

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  • Ibrahim Sherif says:
    June 11, 2020 at 5:29 pm

    Good evening…pls I need your help, I just bought a new gotv last week but tried to activate it 4days through online which I received successful message but still couldn’t watch any channels now apart from NTA channels…E017 is displaying on all the other channels…pls help me check if it has been activated or not and would be happy if u could help me to fix the problem..
    My IUC is 7036893518

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    • Collins says:
      June 11, 2020 at 5:30 pm

      Your account is suspended and you have to call GOtv customer care to fix your account

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  • Amaka says:
    June 11, 2020 at 6:29 pm

    Pls help me resolve this problem i subscribe for gotv jolli 2460 since morning up till now I can’t view any channel my IUC number is 7023662680

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  • Onyebuchi Ifesinachi says:
    June 11, 2020 at 6:59 pm

    Pls sir sorry to disturb again, my decode is not working not error problem, they E48-32 searching for signal, press OK for signal, I have checked and turned the outside antenna still not working… Pls check it for me, my IUC num is 2028819098

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  • Faith udeh says:
    June 12, 2020 at 6:57 am

    Pls I mistakenly sup my gotv twice last month and sup just finished yesterday I thought it supposed to continue since I did it twice pls I need help my iuc number 7037056882

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    • Collins says:
      June 12, 2020 at 10:30 am

      Call GOtv customer care

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  • chioma says:
    June 12, 2020 at 7:53 am

    pls sir, i av been using gotv plus but i was told that gotv plus is no longer working so i upgraded to gotv jollie since yesterday up till now i av been unable to view anything , i av called the customer care line and nothing has been done about it…pls help me
    2020770794

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    • Collins says:
      June 12, 2020 at 10:29 am

      You should be able to watch your GOtv now

      Error has been fixed successfully.

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  • Chukwudeme says:
    June 12, 2020 at 10:59 am

    Good day pls I pay for gotv #2’460 yesterday but till now it has not show any channel. Help me fix it

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  • Chukwudeme says:
    June 12, 2020 at 11:03 am

    From chukwudeme I paid for gotv #2,460 yesterday but till now no channel is showing pls fiix it for me
    Iuc no 7035369154

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  • Ozah says:
    June 12, 2020 at 3:27 pm

    Thanks immensely for the wonderful job Mr. Collins. I upgraded my bouquet to GOtv Joli and was able to complete payment. Now my channels are still scrambled and my account suspended. The Call Centre number does not go through. Please help if you can. My IUC No is 2019409563. My name is Ozah. Thanks and regards.

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    • Collins says:
      June 12, 2020 at 8:57 pm

      I have submitted a request on your behalf and your GOtv should be working any moment from now

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  • Jannah Royalbaby says:
    June 12, 2020 at 4:55 pm

    Please and please I subscribed for a customer 1900 iuc ; 7035254964 and it’s not showing since 4days ago please kindly help us

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    • Collins says:
      June 12, 2020 at 8:51 pm

      Call GOtv customer care

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  • Chukwudeme says:
    June 12, 2020 at 7:12 pm

    Good evening pls fix my gotv I paid #2,460 since yesterday but till now not showing pls help me

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  • Chukwudeme says:
    June 12, 2020 at 7:15 pm

    Good evening pls fix my gotv I paid #2,460 since yesterday but till now not showing pls help me
    Iuc no 7035369154 thank you

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    • Collins says:
      June 12, 2020 at 8:55 pm

      I tried to log in to check your details but don’t know why I couldn’t

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  • Chukwudeme says:
    June 13, 2020 at 7:08 am

    Still waiting for reply
    Chukwudeme

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  • Chukwudeme says:
    June 13, 2020 at 7:13 am

    I have tried many times to call customer care but the call not going thru help me out

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    • Collins says:
      June 13, 2020 at 8:42 am

      Use another phone number, it works like that sometimes

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  • Chukwudeme says:
    June 13, 2020 at 10:50 am

    Good day so you can’t fix it from there
    Pls give me other no to call
    Thank you
    Iuc 7035369154

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    • Collins says:
      June 13, 2020 at 11:24 am

      Use another phone number to call the customer care number you have

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    • Collins says:
      June 13, 2020 at 12:40 pm

      I would love to help but I can’t log in with the name and IUC number you provided, I will need the name or phone number used to register for your GOtv account

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  • oyedokun tunji says:
    June 13, 2020 at 11:29 am

    2017620863 i recharge 1640 on this iuc decoder yestetday but it has not shown any station.please help me out.ive tried all the code given by you but up till now no station is showing.thank you mr collins

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    • Collins says:
      June 13, 2020 at 12:36 pm

      I have successfully fixed the issue for you. Your GOtv package was on GOtv Max but I was able to downgrade your plan to GOtv Jinja. You should be able to watch your GOtv now.

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  • Amaka Melody says:
    June 13, 2020 at 1:34 pm

    7032496995, we recharge the decode on the 13th of may 2020 and we pay two time which the money was supposed to continue till June and expired on 13 the of July 2020 but our decode have been disconnected please help me

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    • Collins says:
      June 13, 2020 at 1:45 pm

      What I can see in your account is that your paid N1,900 on 2020-05-13, which is 13th May 2020, and not even this month according to your transaction history. If you made any payment recently then it has not reflected in your Account. You can call customer care for more help

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  • Ibrahim jibril says:
    June 13, 2020 at 3:39 pm

    Pls i subscribe 1900 to my gotv acct D’s afternoon and is not reflecting on my channels,just showing scrambled,i paid via mobile banking buh am suspended now,my iuc:2017334305, surname is Ibrahim

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  • Ibrahim jibril says:
    June 13, 2020 at 3:49 pm

    Pls i subscribe 1900 to my gotv acct D’s afternoon and is not reflecting on my channels,just showing scrambled,i paid via mobile banking buh am suspended now,my iuc:2017334305, surname is Ibrahim…..plsss sir need ur hlp now

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    • Collins says:
      June 13, 2020 at 8:55 pm

      GOtv Plus 1900 Plan has been suspended. But your account will be reset to GOtv Jinja, you should be able to watch your GOtv now

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  • ikponmwosa says:
    June 13, 2020 at 8:17 pm

    The plan I was on gotv could not be found so I opted for gotv ginga since 10 June and since then no channel has been showing icu code 2067848168 please kindly help resolve this problem

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    • Collins says:
      June 13, 2020 at 8:49 pm

      Please check your IUC number again because I got this error

      The smartcard or device number entered does not exist.Please try again with the correct 10 digit smartcard or device number.

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  • Adegoke Felix says:
    June 13, 2020 at 10:14 pm

    Please I’m having issue after installing my GoTV. It’s showing decoder not enable to show this channel.
    Lasisi, Ismail Bayonle
    08077271344
    IUC 7032760698

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  • Mr tunde says:
    June 13, 2020 at 10:32 pm

    4601619484 Mr tunde, i recharge 1650 on this iuc decoder this afternoon but it has not shown any station.please help me out.i Have tried all the code given by you but up till now no station is showing.thank you mr collins please help

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    • Collins says:
      June 13, 2020 at 10:42 pm

      I have checked your GOtv, you need to pay additional N514 to upgrade to GOtv Jolli

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  • Adeleka BB says:
    June 14, 2020 at 9:38 am

    I have subscribed my gotv since 13 of June 2020,and up till now is not coming up, I have send text to the sort code called,sent message to 4688,but still not coming up, please,I need your help to activate my account fast, IUC 7036852175 name Adeleka BB thank you

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    • Collins says:
      June 14, 2020 at 10:50 am

      Am not able to pull your details yet and can’t tell why you are unable to watch your GOtv

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      • ugwu Chiemerie says:
        December 23, 2020 at 5:28 pm

        We just recharged our gotv (2600),but we are not seeing any of the channels. We tried removing the error but we couldn’t. Please help us out

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  • Adegoke Felix says:
    June 14, 2020 at 11:18 am

    Hello Mr Collins,
    Kindly help fix this error on my GoTV. After installation I couldn’t watch any channel except NTA. It is displaying “Decoder is not enable to show this channel”
    Name: Lasisi, Ismail Bayonle
    08077271344
    IUC 7032760698
    Thank you.

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    • Collins says:
      June 14, 2020 at 11:23 am

      You need to activate your GOtv account. follow this link https://eazy.gotvafrica.com/en/ng/activations I could have done it for you but you need to provide your location and other details

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      • Adegoke Felix says:
        June 14, 2020 at 11:35 am

        Thanks for your prompt response but I’ve been trying to activate it even before reaching out to you, I did again now and I got the same response “Activation was unsuccessful Please try again later! ” Also there is a column requesting for Agent ID.
        Please kindly help, let me provide you with my info

        Location is Abeokuta
        IUC 7032760698
        08077271344

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        • Collins says:
          June 14, 2020 at 12:28 pm

          I got the same error, kindly call the GOtv customer care to help fix it for you

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      • ugwu Chiemerie says:
        December 23, 2020 at 5:36 pm

        We couldn’t clear the error after recharging. IUC number: 4622318945

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  • Owolabi Olusola says:
    June 14, 2020 at 12:05 pm

    Kindly attend to my decoder. 2021741245. I wanted to recharge on your main platform, it wasn’t going, I tried to recharge through MTN platform, I didn’t see my own package except Max and Lite and I subscribed for lite. My money was deducted and the decoder did work. It was so frustrating. Please, kindly fix the problem.
    You can take the payment back to jolly while I pay the balance or put me on lite package until I exhaust the payment before moving back to my original package.
    Thank you
    Owolabi O. O.

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    • Collins says:
      June 14, 2020 at 12:34 pm

      Your GOtv plan is on Jolli plan and you have to pay N2,460 to continue watching your GOtv. Looking at your payment history the last payment registered is N1,583 paid on 27th April 2020

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  • Golden says:
    June 14, 2020 at 12:31 pm

    Please I tried to pay for jinja since plus has been scrapped it’s showing e16 tried to log in on their site it’s not logging in IUC : 7016639580
    Account surname : Kikisuhu
    Pls helo

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    • Collins says:
      June 14, 2020 at 12:41 pm

      I have helped to downgrade your GOtv account to Jinja plan and it should be working now

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  • Golden says:
    June 14, 2020 at 12:37 pm

    Please I subscribed for gotv jinja yesterday since the plus plan got scrapped but it’s showing e16
    I tried to clear the error code online but its not working please help
    IUC no : 7016639580
    Account name : Kikisuhu

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    • Collins says:
      June 14, 2020 at 12:42 pm

      I have fixed the error go and enjoy your GOtv

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      • Golden says:
        June 14, 2020 at 1:15 pm

        Thanks man God bless it’s working

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        • Collins says:
          June 14, 2020 at 1:53 pm

          You are welcome

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  • Adeola says:
    June 14, 2020 at 3:07 pm

    Pls I subscribed on my gotv and they haven’t activated it

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    • Collins says:
      June 14, 2020 at 4:02 pm

      I can’t help if I don’t have your IUC number

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  • Akinniyi akinwumi says:
    June 14, 2020 at 4:01 pm

    Gud pm, please i’v subscribed my Gotv since 11th of dis month nd up till now, it hasn’t come up, it’s not showing at all, pls I need help. Iuc no: 7036888837. Acc name: Akinniyi Akinwumi

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    • Collins says:
      June 14, 2020 at 4:06 pm

      I tried to see your details but it’s not coming up

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  • Jentegbe Aderemilekun says:
    June 14, 2020 at 8:02 pm

    Good evening. Am on gotvplus plan and didn’t know it has been upgraded. Just subscribed doe the jolli plan and was told my account has been suspended. Called the customer call number I was given through their text message and was unable to get through. Pls,want can be done to unsuspend my account. IUC 4622372452.

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    • Collins says:
      June 14, 2020 at 8:33 pm

      Your GOtv Plan is set to Jolli package which is N2460 and from what I can see you are required to pay N727 to continue with GOtv Jolli but if you don’t want it, I can downgrade your account to Jinja plan with permission.

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  • Adeniran Tosin says:
    June 15, 2020 at 2:32 am

    Type here..7032788467..I subscribed from Gtb account for Gotvlite package and since the I have not been able to watch any channel on it though I was on Gotvmax before…pls help me to attend to the issue…thanks

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  • Olabanji olayemi says:
    June 15, 2020 at 8:18 am

    I subscribed account for Gotvlite package and since the I have not been able to watch any channel on it though I was on Gotvmax before…pls help me to attend to the issue…thanks.. My iuc number is 7017558643

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    • Collins says:
      June 15, 2020 at 10:37 am

      I don’t see any recent payment on your account

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  • Olaoluwa says:
    June 15, 2020 at 12:13 pm

    Good day,I recharged my gotv earlier dis morning up till now is nt being reactived though was on gotv plus now upgraded to gotv jolli pls kindly treat as urgent iuc no is 4613417703.thank you.kindly help.me wth your contact no as the one online isn’t connecting

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    • Collins says:
      June 15, 2020 at 3:00 pm

      You should be able to watch your GOtv now

      Error has been fixed successfully.

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  • Victor Goodness says:
    June 15, 2020 at 3:43 pm

    My Gotv is not showing since morning I made payment through my bank account up till now is not showing and i have sent msg and calls still yet not be able to work.
    I can not reach any of their center because of my health condition.
    Please help me out, my children are disturbing me.
    My Name Victor Goodness or Victor olustech because I used one of the names
    IUC: 4613016743

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  • Victor Goodness says:
    June 15, 2020 at 3:53 pm

    Please help me
    I subscribed my Gotv through my bank account and they have debited me since morning and up till now my Gotv is not showing.
    I sent text messages and calls till now is not be able to show.
    I can’t go to their office because of my health condition and my children are disturbing to watch films.
    My IUC: 4613016743
    My name Victor or Victor olustech.
    Thanks alot

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    • Collins says:
      June 15, 2020 at 4:46 pm

      You don’t have much problem, I have checked your account and your account is set to GOtv Jolli but you need to pay N43 to continue with GOtv Jolli or you downgrade to Jinja. follow this link to pay https://eazy.gotvafrica.com/en/ng/pay its only 43

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  • Victor Goodness says:
    June 15, 2020 at 6:26 pm

    Can i transfer #43 through my bank account?
    Because iam trying to use the link but I could not get it right.
    Please help
    Thanks alot Sir

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    • Collins says:
      June 15, 2020 at 6:37 pm

      Give me some minutes I will pay for you

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  • Remi says:
    June 15, 2020 at 6:28 pm

    I subscribed my gotv, and only one chanel is showing pls help ,.. my iuc 2022414522

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  • Victor Goodness says:
    June 15, 2020 at 6:44 pm

    Thanks alot for your understanding sir
    I later transferred the money and they charge me #143.
    But i am ok with that now.
    So how much is the total amount should incase I want to subscribe next time.
    Please help me with the prices because this is one year i have not visited any of their office because of i use my phone to do the transactions.
    To avoid such thing to repeat Sir.
    Thank you so much Sir
    The Gotv is working now

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    • Collins says:
      June 15, 2020 at 6:49 pm

      You plan is GOtv Jolli and you are to pay 2460 monthly

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  • Mrs Akinyemi says:
    June 15, 2020 at 8:21 pm

    Good evening sir. I made a payment this evening for gotv max subscription #3400.. I was on gotv jolli before and I haven’t done the subscription for a while. Since I made the payment, my decoder is still showing error 16. My iuc number is 4620996133 please help with it. Thank you

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  • Mrs Akinyemi says:
    June 15, 2020 at 8:43 pm

    Good evening sir. I made a payment for gotv max subscription this evening and it has been showing error 16 since then. I was on gotv jolli package before and I haven’t done the subscription for a while. I used quickteller for the payment and it was successful. My iuc number is 4620996133. Please help me. I want the gotv max

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    • Collins says:
      June 15, 2020 at 9:11 pm

      I have seen your payment but your GOtv was on Jolli Plan, I am trying to upgrade your account to Max but having an issue, be patient while I work on it

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      • MRS AKINYEMI says:
        June 15, 2020 at 10:44 pm

        okay sir. please how did it go. am I on gotv max now?

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        • Collins says:
          June 15, 2020 at 11:24 pm

          Yes you are on GOtv Max, rescan you GOtv to get the full channels

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  • Chidimma says:
    June 15, 2020 at 8:46 pm

    Hello please I stopped using my gotv because I traveled, I just came back and plugged it and subscribe but since yesterday it’s only showing free channel. UIC 2021720715

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  • Chidimma says:
    June 15, 2020 at 8:50 pm

    Hello please help, I traveled and when I returned I plugged my gotv and subscribed yesterday but since that yesterday it has only been showing free channels, I have sent reset command yet nothing. UIC 2021720715

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    • Collins says:
      June 15, 2020 at 9:00 pm

      Your account has been upgraded to GOtv Jolli, and according to what I can see you are required to pay N820 to continue with GOtv Jolli plan but you can downgrade your account if you don’t want

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  • Akinyemi says:
    June 15, 2020 at 9:11 pm

    Please help me, I subscribed for gotv max package 3480 through quickteller website since evening, although I was on gotv jolli package before but I haven’t subscribed on it for a long time. The gotv is only showing nta stations till now. My IUC NUMBER IS 4620996133

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    • Collins says:
      June 15, 2020 at 11:21 pm

      Done, I have successfully upgraded your account to GOtv Max

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  • MRS AKINYEMI says:
    June 15, 2020 at 9:18 pm

    Yes I was on gotv jolli before. Please help me upgrade it to max. I made the payment for it already. Thank you sir

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  • Chidimma says:
    June 15, 2020 at 11:12 pm

    What I paid for is the one of 1640 , please can you downgrade it for me?

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    • Collins says:
      June 15, 2020 at 11:23 pm

      Ok be patient, I will work on it

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  • Miracle says:
    June 17, 2020 at 7:03 am

    I recharged my Gotv from the plus plan to Gotv jinja, it hasn’t worked since yesterday
    My iuc number is 4613439506
    Please help me

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    • Collins says:
      June 17, 2020 at 8:49 am

      You account is active now

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  • Oluchi Usoro says:
    June 17, 2020 at 11:53 am

    I paid for my subscription on the 15th of June through zenith Bank application but my subscription account on gotv still reads no subscription. My IUC no: 4601599761
    Name: Oluchi Usoro.
    Phone number: 09038712725

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    • Collins says:
      June 17, 2020 at 1:59 pm

      How much do you pay and which plan do your pay for?

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  • Temitope says:
    June 18, 2020 at 11:06 am

    Good afternoon I make paymen of 410 for my neighbor with IUC number 2021792396 Ayoko Segun.but the subscription has not worked since yesterday I make the payment..pls assist

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    • Collins says:
      June 18, 2020 at 12:40 pm

      Your account is active now, let me know if you face any other challenges

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      • Temitope says:
        June 18, 2020 at 12:46 pm

        Tank u so much

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        • Collins says:
          June 18, 2020 at 12:55 pm

          You are welcome

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  • Hope says:
    June 18, 2020 at 11:28 am

    Please Sir, I subscribed GOtv lite monthly for a customer since 4th June 2020 and uptill now it has not come up.
    IUC: 7028920414
    Decoder registered name: Austin
    Registered phone number: 08035970210

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    • Collins says:
      June 18, 2020 at 12:34 pm

      Your GOtv is active now and if you re still facing any issue let me know

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  • Asegiemhe perpetual says:
    June 18, 2020 at 11:29 am

    I subscribed my Gotv twice last two weeks but still not showing any channel, I did full package, it wasn’t showing any channel and then I did another again making it total of 5,840 it still not showing any channel up till now
    My IUC number is 701 020 2747

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  • Asegiemhe perpetual says:
    June 18, 2020 at 11:41 am

    I was paying 2,460 before, so I decided to do the one of 3,380 ,, it showed successfull but still not showing any channel, I did the 2,460 again the next day making it 5,840 but nothing is still showing and it already two weeks now, customer service number isn’t connecting for me ,
    IUC 7010202747

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    • Collins says:
      June 18, 2020 at 12:31 pm

      Be patient, your details will be updated soon because I can’t even see your payment history

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  • Ozonze Amaka says:
    June 18, 2020 at 12:05 pm

    Please Sir, I recharged GOTV for my customer on Monday 15/6/2020 (#410) and he later noticed that is only news that is displaying there. So, he now decided to recharge another one on Wednesday 17/6/2020 (#1,640), which I did but it has not reflected yet. What do I do?
    IUC- 2029253214, TEL- 08033946431, NAME- CANVEI IYKE. Help me out please.

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    • Collins says:
      June 18, 2020 at 12:24 pm

      I am trying to upgrade your plan to GOtv Jinja so be patient

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    • Collins says:
      June 18, 2020 at 5:26 pm

      Your GOtv account has successfully been upgraded to Jinja plan

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  • Arukwe chukwudi says:
    June 18, 2020 at 2:17 pm

    Type here..good day sir, please I recharged my Gotv today but it is not yet working. help me out please.
    7017764714

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    • Collins says:
      June 18, 2020 at 3:11 pm

      Your account is active now

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  • Stanley Onyegbula says:
    June 19, 2020 at 1:48 pm

    I recharged my gotv since past two days but still not able to watch the channels.
    Iuc 2022227324.
    Thanks.

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    • Collins says:
      June 19, 2020 at 4:17 pm

      You paid N400 for GOtv Lite but the price is now 410, you only have 400 in your account but the money must be up to N410 for you to subscribe

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  • Joseph says:
    June 19, 2020 at 2:27 pm

    Please help me reconnect my go tv , you suspended my account,I have recharged twice this week and still is not coming up , name Joseph i u c 7028940491

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    • Collins says:
      June 19, 2020 at 4:13 pm

      Please am not GOtv or in any away affiliated to them but from what I can see your GOtv is active and on Jinja plan, your double subscriptions is recorded and your next subscription will be 18th August 2020

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  • Chibuzo Cynthia says:
    June 19, 2020 at 2:31 pm

    Please sir l suscribe my gotv today but it’s not yet working please help me sir

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  • Cynthia says:
    June 19, 2020 at 2:36 pm

    Pls l recharge my gotv to gotvmax but my last recharge is gotv+ but still not showing. ICU number 7010203836, phone number 08034722080, surname CHIBUZO. Thanks

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    • Collins says:
      June 19, 2020 at 4:06 pm

      Your GOtv account is active now

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  • Oshifowora omowunmi says:
    June 20, 2020 at 8:28 pm

    I suscribe on gotv on Wednesday 1640 since then till now is not showing…. This is the iuc number 4613018425 name akiwowo akinbiyi. The gotv decoder is for my mother .it been a long time since she suscribe on the decoder.thank you so much

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    • Collins says:
      June 21, 2020 at 5:58 am

      Your GOtv account is active and should be working now

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      • Oshifowora says:
        July 1, 2020 at 5:26 pm

        Well done,my mum gotv is not showing ….is showing this channel is blocked because it may not be part of your package or your services may have been suspended. This is the iuc number 4613018425

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  • Obinna umenwa says:
    June 21, 2020 at 4:11 pm

    Pls sir I paid 3200 since morning but is not showing this is the IUC no 2029093130

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    • Collins says:
      June 23, 2020 at 7:11 am

      You GOtv is on Max plan and the last payment I can see on your payment history was made on 11th May 2020. You are required to pay N3,170 to continue with GOtv Max

      Note GOtv Max is now N3,280 and no longer N3,200

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  • Adewale says:
    June 22, 2020 at 11:20 am

    Hello sir I mistakenly paid for gotv jinja bouquet, and I wanted to pay for gotv plus, please how do I pay cancel gotv jinja bouquet transfer.this my luc number 4622358768
    .

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    • Collins says:
      June 22, 2020 at 6:47 pm

      GOtv Plus has been suspended, you can either subscribe to Jinja, Jolli, or Max

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  • Favour says:
    June 22, 2020 at 4:27 pm

    Hi Collins please help. My sub was max then I paid 3280 but it’s not showing the usual channels , sports IUC 7032525937

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    • Collins says:
      June 22, 2020 at 6:53 pm

      Your account is active, kindly rescan you GOtv decoder to get more channels

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  • Adio Olawale says:
    June 23, 2020 at 3:55 pm

    The last time I made a subscription was last year. I subscribed a GOTV Max plan on my decoder about two hours ago and I’ve been unable to view any channel, help please!
    IUC NO: 7028909870
    Adio Olawale I.

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    • Collins says:
      June 24, 2020 at 12:15 am

      Your GOtv is active now and should be working but if you still face any problems kindly respond to this comment

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  • Chioma says:
    June 23, 2020 at 9:25 pm

    I’m new with gotv. I just got it last month, and I’m just connecting it now. My gotv is not showing any signal. I stay at the 3rd floor of 3 story building and that’s where my antenna is also. I’m having 0 signal straight.
    My tv also shows black and white colour, I don’t know if this is the fault of my poor signal.
    Your advice is needed 7036847094

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    • Collins says:
      June 24, 2020 at 12:10 am

      kindly find someone with good knowledge of GOtv installation to help you out, You can’t do it all alone if you don’t know how the system works

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  • Joy says:
    June 26, 2020 at 1:35 pm

    Hello Mr. Collins, plz my decorder is on standby,it’s just showing red light, I have press the power button but on the remote and the decoder it refuses to show yellow light, I have been experiencing this problem for some days now. Plz help . iuc 4601551017

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    • Collins says:
      June 27, 2020 at 1:15 am

      I have no idea, call GOtv customer care or consult a technician to look into it

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      • Joy says:
        August 11, 2020 at 5:53 pm

        Good evening Mr Collins, pls I recharge gotv lite 410 this evening about an hour ago up till now nothing is showing only the normal nta Chanel that is showing, my iuc no is 4601551017

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  • Lovelyn says:
    June 26, 2020 at 10:23 pm

    Hi . I subcribed to gotvmax # 3280 Yesterday 25th june But uptill now I have not been able to view Any channel . Pls help me.

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    • Collins says:
      June 27, 2020 at 1:12 am

      I can’t help if i don’t see your IUC number

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  • Lateefah says:
    June 27, 2020 at 2:55 am

    Hello Mr. Collins,
    I happened to subscribe to the hotv decoder with IUC number 2018852534 on 26 of June 2020, and its telling me the account has been suspended. Pls kindly help me in solving this problem.

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    • Collins says:
      June 27, 2020 at 12:12 pm

      Can’t see your details right now

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  • Lovelyn says:
    June 27, 2020 at 5:20 am

    It was somebody That subcribed My gotv plus to gotvmax on 25th june But uptill now Is Still not showing . Iuc No 7028885669

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    • Collins says:
      June 27, 2020 at 12:08 pm

      You GOtv has successfully been upgraded to MAX and everything should be working fine now. Remember to rescan it to get more channels

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  • maryam ibrahim says:
    June 27, 2020 at 4:18 pm

    Pls sir d gotv have been using for a while now….for sonemonth I did not subscribed but now I have just did since 5days ago and uptill now is not showing
    4613127998

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    • Collins says:
      June 27, 2020 at 9:03 pm

      Will be downgraded soon

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  • Chimeue Bright says:
    June 27, 2020 at 4:20 pm

    My IUC Number is 2009401298, I was on Gotv Jolli (#2460) but paid for Gotv Jinja(#1640) through a VTU member. Until now my Gotv is not showing. Please help connect it. Thanks

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    • Collins says:
      June 27, 2020 at 8:45 pm

      You can’t need to be downgraded, but am getting error while trying to downgrade your plan, be patient

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  • Abdul olamilekan says:
    June 27, 2020 at 4:27 pm

    Please after payment gotv is not working
    4613127998
    Pls

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    • Collins says:
      June 27, 2020 at 8:37 pm

      Your GOtv account was on Jolli plan but you paid 1640 for Jinja Plan so I will try to downgrade your account. Be patient while I try to fix things for you

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  • Jude Chiedozie Okechukwu says:
    June 28, 2020 at 12:57 pm

    Thank Collins for the great jobs you been doing. Please my gotv is showing “No Service Found” I got another antenna and still the same error. What can be done to resolve this issues. My IUC is 2019138266.

    Thanks

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    • Collins says:
      June 28, 2020 at 6:10 pm

      Please call someone with GOtv installation experience to help you fix no service problem, it might come from the connection or where you positioned the antenna

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  • Ogbonnaya Uduma says:
    June 28, 2020 at 6:49 pm

    2028658414 is showing error after subscription

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    • Collins says:
      June 28, 2020 at 8:30 pm

      Your account is active now and should be working fine

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  • Easther says:
    June 28, 2020 at 10:17 pm

    Good day Mr Collins, i just subscribe my got and its not showing yet, please i really do need your assistance.. My gotv IUC number is 4623857072.. Thanks

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    • Collins says:
      June 29, 2020 at 4:47 am

      Your account is active now and should be working fine. You are on GOtv Jolli plan

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  • Chimezie Bright Obodoagu says:
    June 29, 2020 at 2:17 am

    My IUC Number is 2009401298, I was on Gotv plus but paid for Gotv Jinja(#1640) through a VTU member. Until now my Gotv is not showing. Please help connect it. Thanks

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    • Collins says:
      June 29, 2020 at 4:44 am

      Please call GOtv customer care, I can’t downgrade your account through their mobile app

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  • fayokemi says:
    June 29, 2020 at 1:23 pm

    I subscribed yesterday , it was my hubby that did it but its still showing account suspended. out television was faulty in which we couldn’t su cribe for 3 month but we did that yesterday still not showing . iuc no 2028830247

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  • Kingsley says:
    June 29, 2020 at 8:43 pm

    I mistaking suscribe for gotv Max instead of gotv golli plus can u help me

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  • Kingsley says:
    June 29, 2020 at 8:54 pm

    I recharge yesterday and it still not showing today,,,
    Here is my iuc:2019255504

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  • king says:
    June 29, 2020 at 11:55 pm

    I recharge my gotv but It has not be showing pls help me,,,
    My iuc :2019455504

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  • Joshua says:
    June 30, 2020 at 12:07 am

    My gotv is not showing after recharging plss can u help me ?
    IUC :2019455504

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  • Endurance says:
    June 30, 2020 at 8:49 am

    Please I subscribe on the 28th of June, yet it’s still not showing… Please help me… This is my IUC 2022310787

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  • Ekong ben says:
    June 30, 2020 at 11:20 am

    *just showing no signal on the screen.

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  • Ekong ben says:
    June 30, 2020 at 12:09 pm

    Mr Collins, Goodmorning sir. Please I have been on Gotv plus for a long time now but that package had suddenly be suspended and I paid 2500 for other package which came up immediate I paid, but I noticed that after a week the decoder will only play audio and not display pictures. Just showing no signal on the screen, I have checked the antenna connection and as well as change the AV cable but nothing has changed. Please what should I do?
    My IUC:2019139266

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  • LILIAN says:
    June 30, 2020 at 6:14 pm

    PLS MY GOTV IS NOT SHOWING AFTER SUBSCRIBING YESTERDAY. MY IUC 4622451439. ACC NAME:CHIEKE LILIAN

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  • Precious says:
    July 1, 2020 at 11:14 am

    I jxt paid for my gotv subscription ND confirmed and it’s still showing services suspended E16,,,my iuc number 2020708644
    I paid 1900# today

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  • precious says:
    July 1, 2020 at 11:17 am

    I jxt paid for my gotv subscription ND confirmed and it’s still showing services suspended E16,,,my iuc number 2020708644
    I paid 1900# today for it

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  • Precious says:
    July 1, 2020 at 11:28 am

    Hello Mr Collins I paid for my gotv subscription 1900 today and it’s showing it’s still showing services suspended an E16 error my iuc number 2020708644

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  • Precious says:
    July 1, 2020 at 11:32 am

    hello Mr Collins,I paid for my gotv subscription to day it showed service scrambled E16 error please help
    my iuc number is2020708644

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  • Francis says:
    July 1, 2020 at 12:25 pm

    Hello. I subscribed for gotv jolli on Saturday after being on gotv plus package. The channels were showing right. But today some of the channels are showing the E16 error- as though it was on the gotv plus. Please help. IUC 4622435068

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  • Lakato says:
    July 1, 2020 at 4:20 pm

    What happens when i reset my gotv ? Hope it wont affect my available subscription

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  • TEMITOPE ONI says:
    July 1, 2020 at 8:45 pm

    I subscribe last month June 12 today July 1 they suspended my view what happened..help me

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  • Adeyemi Fadlulah Omobolaji says:
    July 2, 2020 at 10:18 am

    After paying 2460 for Gotv jolli my Gotv is not showing Jolli channels pls help me my IUC 2016096270

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  • Mark Ugwu says:
    July 2, 2020 at 5:44 pm

    I subscribed N2460 today but my gotv is not showing oooo.
    This is my IUC: 7036864270

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  • Ben says:
    July 2, 2020 at 9:14 pm

    Hello,I subscribed N2500 today and my gotv is not showing.,I tried fixing d error en it says I should contact customer care which I did but d number is not connecting.my IUC-7023709832.

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  • Akinte temitope says:
    July 2, 2020 at 11:20 pm

    I subscribed 2460 today and my gotv is not showing, still bringing E16 error pls help
    Iuc 4613035988

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  • Ayina samuel says:
    July 3, 2020 at 8:31 am

    I subscribe to gotv lite today they deducted #510 from my account and no channel is coming up IUC 2021721182 have sent sms to 4688 but not still showing

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  • Ezekiel says:
    July 3, 2020 at 6:01 pm

    I subscribed my gotv today to jolli and nothing shows
    And no channels is coming up
    IUC 4601876020

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  • Chioma precious says:
    July 3, 2020 at 6:29 pm

    Hello sir, the green light of my gotv decoder is blinking and the volume keeps reducing by it’s self .please what do I do

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  • Taofeek Olanrewaju says:
    July 3, 2020 at 10:04 pm

    Sorry I subscribe on 2nd on this month, it’s has not show up till now. IUC 2009599992

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  • Emmanuel chidozie says:
    July 4, 2020 at 9:03 pm

    Pls I subscribe today till now is not showing, IUC/7032613699 pls help me check sir

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  • Jumoke says:
    July 4, 2020 at 10:30 pm

    After payment my gotv is not working

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  • Kuye Kehinde says:
    July 5, 2020 at 3:20 pm

    Please I am on 410 subscription please how can I complete it with 1640. And am gotv lite plan and I to migrate to gotv jinja plan of 1,640. Please help me how can I complete it 1,230.
    IUC: 4623379918

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  • Ebenezer Adagbon says:
    July 5, 2020 at 5:42 pm

    Please I need your help I did a transaction with my card to recharge my brother Gotv through quickteller since 4/7/2020 till now is not working ::i call Gotv customer dey said I should call my back for them to reverse the money because is not showing in their system

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  • Abuchi nwokejiobi says:
    July 6, 2020 at 10:20 am

    Pls i subscribed for gotv lite and only arewa ait,dove and lagos tv are showing, why?

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  • Abuchi says:
    July 6, 2020 at 3:24 pm

    Pleas sir i subscribed for gotv lite 410,and only Ait,dove tv,arewa and lagos tv are showing,pls what is the cause.iuc 7035123049

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  • Ogechi says:
    July 7, 2020 at 9:01 am

    I subscribed my gotv online on 3rd of july , up till now it still showing service currently scrambled , and the bank also debited me . my iuc number is 7031921141 please help me on it

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  • Chimnenyem says:
    July 8, 2020 at 11:21 am

    Hello Collins
    I was using gotv plus formerly but decided to switch to a new package,gotv Max.I made payment since sunday and am yet to view any channels.Please help me out
    IUC:7005001438
    Amount:3380

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  • Chidorom ifeanyi says:
    July 8, 2020 at 7:33 pm

    9 stations isn’t showing on my gotv, 5, 10,9,11,12,20,62, 65,72.iuc number is 4623303546 name chidorom ifeanyi

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  • Omodele Mercy says:
    July 9, 2020 at 7:40 am

    Good morning, I subscribed to govt jinja bouquet yesterday, July 8,2020 with the sum of #2,460, but since then, I couldn’t view any channels on the plan. Though my previous subscriptions was gotv max. Please help rectify this problem. IUC:7036859527

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  • Umahi Joshua says:
    July 10, 2020 at 4:47 am

    Please, I subscribed without allowing the gotv machine to be on.what will I do,my iuc is 7036891843

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  • Umahi Joshua says:
    July 10, 2020 at 4:50 am

    Good morning, please I subscribed to gotv Jinja 2460 without the put on,help me,iuc:703689843

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  • Umahi Joshua says:
    July 10, 2020 at 4:56 am

    Please, I subscribed without allowing the gotv machine to be on.what will I do,my iuc is 7036891843.they wrote E16,error,reset to 4633

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  • Umahi Joshua says:
    July 10, 2020 at 5:03 am

    Good morning,iuc is 7036891843.they wrote E16,error,reset to 4633 what will I do to clear it up

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  • Umahi Joshua says:
    July 10, 2020 at 5:10 am

    Good morning,iuc is 7036891843.they wrote E16,error,reset to 4633 what will I do to clear it up,I have paid but still not working

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  • Benjamin. says:
    July 11, 2020 at 8:26 pm

    Please o i paid for Gotv Jolli… I was on max but d prize was gone up so I switched budget but now its not showing
    My IUC 7035405947
    Thank you

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  • Amaka says:
    July 11, 2020 at 9:49 pm

    I subscriber from my account snd I was debited 1900 and till now the service is currently stil suspended… 7034943882

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  • Ijeoma jennifar says:
    July 12, 2020 at 10:50 am

    i subscriber on the27 of june it was showing but stop showing on the11 of july
    ICU number 4613647908

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  • Bashir says:
    July 14, 2020 at 8:43 pm

    I subscribed today but it isn’t showing all required channel

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  • Elizabeth says:
    July 15, 2020 at 6:43 pm

    My gotv plus is suspended and I can’t upgrade as the surname not recognized. My IUC is 4613238656

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  • Henry Onwordi says:
    July 16, 2020 at 8:29 am

    Sir, since I subscribe my Gotv on jolli package its not showing and I keep seeing another IUC number on my screen, please rectify the error…. This is my IUC 7035175760
    NAME: Henry Onwordi
    Number:08063002783

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  • Henry Onwordi says:
    July 16, 2020 at 8:34 am

    Sir, since I subscribe my Gotv on jolli package, its not showing and I keep seeing another IUC number on my screen… Please rectify the error… This is my IUC number 7035175760
    Name:Henry Onwordi
    08063002783

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  • Kelvin imade says:
    July 17, 2020 at 1:10 am

    Goodmorning my brother, please come to my aid,I just subscribed a plan N2,460 few hours ago up till not showing anything and my icu number is 7031874726.. please help me out..thanks.

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  • Ayo says:
    July 17, 2020 at 6:44 am

    I helped someone.to make subscripton of 1640 going to 24hrs now and no channel coming up yet 5358180391(iuc)

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  • IBEH says:
    July 17, 2020 at 10:49 am

    Please I recharge my gotv today with gotv jolli but is not showing. Help me out please.
    IUC number 2022631096.Thank you.

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  • Kelvin imade says:
    July 17, 2020 at 10:50 pm

    Hello my brother please kindly come to my aid,don’t know what is really wrong,I did the plan of N2,460 yesterday, after few hours it came up and later on nothing is showing up,what it keep telling me is E48-32 searching for signal.. please help out ,my icu number is 7031874726..thank you very much..

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  • tobiloba says:
    July 20, 2020 at 9:40 am

    hello,pls i made a payment on my gotv its been 3weels or so now,but just fee of the channels are showing the rest keeps showing E48-E32 searching for signal since then

    i need your help on this as fast as possible pls

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  • BOLANLE says:
    July 20, 2020 at 8:14 pm

    I did a plan of #2500 and it is only the free channel that is showing kindly come to aid IUC number 4622452791,pls I need it help urgently

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  • Chinenye says:
    July 21, 2020 at 4:24 pm

    Please Mr. Collin, I subscribed yesterday and my gotv is no doing since then
    IUC 4613195014. Please help me out!!!

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  • Moses says:
    July 22, 2020 at 4:36 pm

    Please help me
    I have recharged but it’s still showing me errror
    My IUC number
    2015958388
    Help please

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  • Joy says:
    July 22, 2020 at 9:06 pm

    Pls I subscribed got for someone with iuc number 7028873800

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  • Atiku says:
    July 25, 2020 at 9:43 am

    kindly unbloked my Zeeworld channel, my son entered wrong PIN repeatedly thereafter it was blocked and all effort to get it unblocked proved abortive . Thanks in Anticipation IUC 4613364439

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  • Nwadiugwu says:
    July 28, 2020 at 10:32 am

    i upgraded from gotv jolli to gotv max on 27/07/2020 but it still not upgraded. IUC 4613639897 phone 08034499119

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  • Josephine Sunday says:
    July 29, 2020 at 12:29 am

    I recharge my account but not working yet 7034899074

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  • Lawal says:
    July 30, 2020 at 6:55 am

    I just subscribed to my gotv few hours ago and still nothing is coming up..here is my iuc number 4601531598 help me look into it

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  • Adejoke says:
    July 30, 2020 at 7:46 am

    Have been trying to call the customer service but it’s not going do they have time they pick their calls

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  • Ozonze Amaka says:
    July 30, 2020 at 12:32 pm

    I tried recharging Gotv for someone but it wasn’t going through

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  • ThankGod Oli says:
    July 30, 2020 at 4:15 pm

    I subscribed for my gotv for almost 12 hours now it’s not working please help me out my iuc no.is 4601452755

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  • Patrick says:
    July 30, 2020 at 7:43 pm

    Plsssss my gotv just automatically turn off and it showing only the yellow signal since three days now it has not come up
    Plssss help me out
    Iuc number
    2020801451

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  • Progress Livinus says:
    August 4, 2020 at 9:53 am

    Please sir help me ,I recharged my gotv yesterday after a really long time abt 4 months or more but its not still working
    My iuc number 7032546803 please help me
    GOD BLESS YOU

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  • gracey ebby says:
    August 12, 2020 at 8:47 pm

    plsss sir collins,at first I can’t subscribe my Gotv with my Gotv app,so I went to Gotv center and subscribed my Gotv with d sum of 2600,but is only NTAi which is d free channel is showing,the remaining channels is showing errorcode 16 plsss help me sir

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  • Golden says:
    August 14, 2020 at 7:22 am

    I subscribed for jolli instead of the normal lower plan I’ve been doing jinja but the new channels aren’t showing please help me fix IUC 7016639580

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  • Hephzibah says:
    August 15, 2020 at 9:10 pm

    I subscribe my gotv and it’s not showing yet.. Here my my iuc number 7035096406
    Pls help do something my coilins

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  • Chimezie Bright Obodoagu says:
    August 17, 2020 at 4:54 pm

    My GOtv is not showing any channel for some days now. My iuc is 2009401298 Chimeue Bright

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  • Adeyemi Ayomide says:
    August 25, 2020 at 10:30 pm

    I subscribed for Gotv jolli this evening, they have debited my zenith account and its not reflecting on my gotv account.. It’s still asking me to pay for subscription again. Please help me
    IUC NUM :2017337659

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  • Ajibola funke says:
    September 2, 2020 at 5:40 am

    Type here.. good day sir. Please help me check this gotv 4620938983 i Subscribed to it 2 days now on lite the first was 410 and later that same day another 1250 which value and now it not working. Pls help me. Thank you

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  • olagunju says:
    September 6, 2020 at 5:24 pm

    Type here..I subscribes 1640 with my ICU 7525492336 but it didn’t show anything please help me

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  • Timothy says:
    September 25, 2020 at 7:48 pm

    I want to subscribe my gotv decoda but it keeps telling me surname and IUC number not found and I have sent many message to gotv customer care service but no success please help me fix it my IUC number is (7032695740)

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  • OKEKE CHIOMA says:
    September 28, 2020 at 9:57 am

    I have subscribed my gotv since 25TH of SEPTEMBER 2020,and up till now is not coming up, I have send text to the sort code called,sent message to 4688,but didnt work out, please,I need your help to activate my account , IUC 2028788633 ,A/C name,EBERE EZE, thank you

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  • Hannah says:
    October 1, 2020 at 11:35 am

    I suscribed but there was no channels found what can I do

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  • Hannah says:
    October 1, 2020 at 11:38 am

    I subscribed but there was no channels found what can I do , this is my IUC number 2022007811 pls help me look into it. I hope I have a speedy reply. Thanks.

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  • Deborah Godwin says:
    October 12, 2020 at 7:35 pm

    i subscribed my gotv since on the 10/10/2020 but up till now isn’t showing pls help me fix it . My IUC : 7031942832
    Deborah Godwin @name tank u

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  • Makinde samson says:
    October 23, 2020 at 5:42 pm

    Type here.. subscription successful but no channels viewed. IUC is 7034887550

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  • BRIGHTkaka says:
    October 25, 2020 at 7:35 pm

    Please i subscribe to gotv jiggle this is my iuc 7004988391
    Not channel its coming up
    I have done everytin u ask us to do. Pls can u help me out. 08182243667 the numba I use and BRIGHT agbonlaho the name I used to buy d gotv thank u

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    • Abiodun Olalere says:
      November 16, 2020 at 6:33 pm

      I have just recharged my gotv subscription yesterday but it has not being working iuc number 2004498637

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  • Felix says:
    November 22, 2020 at 9:00 am

    Hello sir, kindly help. My account was suspended after subscribing to gotv max. IUC 7032760698
    Phone number 08077271344

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  • Durojaiye Wasiu says:
    December 20, 2020 at 8:54 pm

    I subscribed but my gotv it’s not showing up to till now..
    Kindly help me to check and work on it ,7032644572 is my IUC Number ..

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  • Rabiu says:
    December 23, 2020 at 2:13 am

    Sir…I subscribed my gotv since yesterday and still not working..not showing anything…. please help me…..
    2005134358

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  • Olamide Joshua says:
    December 24, 2020 at 2:03 am

    Pls sir, I have subscribed my gotv since yesterday not yet working pls help me do something to it pls.
    Iuc 7032703782
    Olamide Joshua

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    • Olanrewaju Olamide says:
      December 16, 2021 at 9:06 pm

      Hi, instead of gotvjolli I mistakenly selected gotvjinja and I’ve since tried to downgrade and clear error code to no avail.
      Please help me.
      My name is Olanrewaju Olamide with IUC 2028668099.

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  • Omotayo Bernice says:
    December 25, 2020 at 1:25 pm

    I subscribed my Gotv account today but none of the channel are showing

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  • Omotayo Bernice says:
    December 25, 2020 at 1:27 pm

    I subscribed my Gotv account and none of the channels are showing,My IUC no:2019248127

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  • Mayowa says:
    December 27, 2020 at 11:25 am

    I subscribed my GOTV and none of the Chanel is showing this is the 4th days

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  • Mayowa says:
    December 27, 2020 at 11:30 am

    The gotv is for my dad this the icu number 7032599968 The name on the gotv is Gbolanshile Tajudeen This is the fourth day is not showing after the joli subscription pls help me fix it

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  • Ebube says:
    December 29, 2020 at 9:42 am

    My gotv keep changing channels by itself.pls help me fix it

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  • Dosu says:
    December 29, 2020 at 8:18 pm

    Pls help, I recharge my gotv with iuc number 2029267028 since on the 25th of December and up till it has not been showing some channels

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  • RASHEED AZEEZ says:
    January 2, 2021 at 8:29 am

    I have subscribed my gotv since 30th of December 2020, and up till now is not coming up, I have send text to the sort code called,sent message to 4688,but still not coming up, please,I need your help to activate my account fast, IUC 2029080057,A/C name,OLAGOKE EBENEZER BABATUNDE , thank you

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  • chris says:
    January 5, 2021 at 4:00 pm

    At IUC 7528417309 GOTV JOLI ( PAID )BUT NOT SHOWING ANY CHANNEL.

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    • Collins says:
      January 5, 2021 at 4:53 pm

      I will need the phone number or name used when registering your GOtv to be able to check the error

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  • NIKE says:
    January 9, 2021 at 7:55 pm

    2018773116, PAID BUT NOT SHOWING ANY CHANNELS

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    • Collins says:
      January 9, 2021 at 8:01 pm

      I need the name you registered the GOtv account with

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  • Oloyede says:
    January 10, 2021 at 7:19 am

    I av load my gotv through my bank but I did not enter

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  • Wokem says:
    January 10, 2021 at 4:39 pm

    I just subcribe to my gotv and it not coming up

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  • Tunji Lawal says:
    January 10, 2021 at 10:00 pm

    I renewed my GoTv subscription since yesterday night and no channel is coming up till now. My IUC is 2019120320.
    Thanks
    Tunji Lawal

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  • Nneka Ann says:
    January 22, 2021 at 2:51 am

    Pls my decoder goes off once it’s 10pm everyday, don’t know what the problem is?
    IUC : 7037072596

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    • Collins says:
      January 22, 2021 at 7:28 am

      I can’t help with such a problem, keep calling GOtv customer care or take it to a technician

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  • Eucheria okonkwo says:
    January 23, 2021 at 9:51 pm

    Type here..Gud evening sir please I’ve been using Gotv Max but I suscribed for jinja today and it was through my account using my mobile phone please no channel have showed and I want to upgrade it to jolli instead please help me on what I should do name eucheria okonkwo IUC:7018728937 tnx

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  • Nehez says:
    January 25, 2021 at 9:02 am

    Please I have subscribed 3800 since December upto this date no channel is working, please help me clear the error is there’s one, IUC 7528435120 Mr Nehemiah Ajah

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  • Omeje Jennifer says:
    January 29, 2021 at 6:03 am

    Please I subscribed #1900 monthly plan this morning not knowing it has been scrapped off and I have made payment of #560 to complete my payment #2460 monthly plan. Please kindly come to my aid.

    IUC no 4601859274
    Account name: Roland Anigbo

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    • Collins says:
      January 29, 2021 at 6:33 am

      Your subscription is active now

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  • Chiamaka says:
    January 30, 2021 at 9:58 am

    Pls I subscribed gotvmax through my bank app via quickteller but it’s still showing service scrambled. I have tried resetting and it’s not working. Can you help me, IUC number is 7034918026 thanks

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  • Amy says:
    January 30, 2021 at 2:21 pm

    Hi. I recharged my gotv package earlier today and it’s still not showing up. Please help.

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  • Awodiji oluwaseyifunmi Hannah says:
    January 30, 2021 at 9:43 pm

    Please,I need help,I subscribed and paid my gotv since yesterday ,and is saying service is currently scrambled.Saying the channel is blocked because it may not be part of your package or your service have been suspended.
    Here is my pic number:2016082223

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  • Ajayi says:
    February 6, 2021 at 9:07 pm

    After payment GOtv is not showing and this is the second time

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  • Hart Albright says:
    February 6, 2021 at 9:46 pm

    I just did a subscription on my gotv only for me to find out that is not showing

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  • Ajayi says:
    February 6, 2021 at 9:50 pm

    It not showing after payment pls help, yesterday was the second time
    Iuc 7032530531

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  • Choice jason says:
    February 6, 2021 at 9:55 pm

    I recharged my gotv and the channels have still not started showing
    Please I need help it’s my little boys birthday tomorrow and I’d like to surprise him so he can watch his favourite cartoon channel
    My iuc number
    2017726868

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  • Femi Smith says:
    February 9, 2021 at 10:41 am

    Good day Sir, I’ve been having issues with my Gotv for a long time only now it gets worse. The pictures get scrambled all the time even after I’ve re-scanned and reset everything. Just now i thought maybe it’s because my subscription is ending so I re-do another one but still nothing shows. I’ve checked on the antenna as well as the decoder sure yet I couldn’t find anything especially wrong with. My Gotv IUC is 7034909722. FEMI SMITH

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  • Dolly says:
    February 10, 2021 at 8:04 pm

    Hello. Pls I need your help. I got my gotv three days ago, activated it and turned it on but about 6 channels aren’t showing… Especially the cartoon network. Have tried correcting the error online but its still showing scrambled channel. What do I do pls?

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  • Rapheal sunday says:
    February 18, 2021 at 2:26 am

    Hello sir, I’m new on GOtv. Being using it since installation, even got the app and logged on with my details. Suddenly I can’t log back in. It’s saying my details are invalid, including iuc number 7529046412. Although I can still watch the channels. But I’m concerned as I won’t be able to recharge when it expires. Please help sir. Thanks

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    • Collins says:
      February 18, 2021 at 8:34 am

      Having the app should help know the problem but send the IUC number and registered name or phone number to help you check it

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  • Kazeem Oshinowo says:
    February 18, 2021 at 8:29 am

    My gotv showing upgrade and since then is not showing ………what is happening

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    • Collins says:
      February 18, 2021 at 8:33 am

      Send ur Gotv details to me

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  • Obasi Oyui Obasi says:
    February 18, 2021 at 11:45 am

    Hello,
    I mistakenly clicked reset when trying to scan my Gotv since then FIRST TIME INSTALLATION is what is showing on my TV screen. Pls what can I do to resolve this.

    Kind regards

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  • Khadijat says:
    February 21, 2021 at 3:12 pm

    I subscribe my gotv through my bank account ..av received alert and my gotv is not working.

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  • Gbemisola gomez says:
    February 22, 2021 at 5:17 am

    Please i have problems with my gotv,i travel in 2020 November and when I return in this month which is February my gotv light is not on I don’t what can be d problems

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  • Wale says:
    February 23, 2021 at 9:02 pm

    I subscribe my gotv now and is not showing iuc 2020685109

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  • Obasi eucharia says:
    February 24, 2021 at 7:00 am

    Good morning sir ,my iuc: 7525328206 my gotv is not showing after subscription yesterday till today I normally use gotv max but subscribed now to gotv jolli 2460 please help me my number 08060659964

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  • Chioma says:
    February 26, 2021 at 2:46 am

    I Subscribed for a customer since three days now but it’s not showing.. Kindly assist
    Phone number: 0812 263 8715
    Iuc number: 4601422859
    Customer name: outfit prince
    GoTv max

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  • Ofonime says:
    February 27, 2021 at 6:22 pm

    Please I left my decoder for a long time and I’m having difficulty renewing my subscription

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  • Ajiboye says:
    March 1, 2021 at 4:44 pm

    I paid for my decorder on my Gotv app and I have been deducted from my bank but the payment history isn’t showing the 1 of recent…
    It showing last months own instead of March

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  • Morgan mary says:
    March 4, 2021 at 9:45 am

    I subscribed on my Gotv since online through my bank account but it’s not showing any channel till now ,I don’t know what’s wrong, please help me out….IUC 7017613440

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  • Michael says:
    March 6, 2021 at 12:22 am

    I subscribed and it’s not showing up though i have to go down to a lower package , after doing the transfer through First bank up till now it’s still not showing.
    Please help me out.
    IUC:7525359690
    Michael oparaodu

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    • Collins says:
      March 6, 2021 at 12:30 am

      It cannot work since you paid for a lower package, I will try to downgrade your package now and your GOtv should be up in a few minutes.

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    • Collins says:
      March 6, 2021 at 1:05 am

      Sorry, I couldn’t log in with the details you provided. the name properly

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  • Yemisi says:
    March 6, 2021 at 10:39 pm

    My gotv isn’t connecting and when I restart it, it says first time installation but it still isn’t bringing any channel…. And I just subscribed yesterday but its not finding any service at all…pls what can I do… This is my iuc: 2015974731

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  • Yemisi says:
    March 6, 2021 at 10:42 pm

    Name: Mr Ojediran
    Iuc: 2015974731

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  • Babatunde Oluwatobi says:
    March 8, 2021 at 1:08 pm

    Am in far distance and I want to subscribe on my gotv before I got home but I don’t have my iuc number with me but I remember 4 number out of it, how would you help me with that

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    • Collins says:
      March 8, 2021 at 1:13 pm

      I will need your full GOtv IUC number and name or phone number used to register it

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  • Stella says:
    March 9, 2021 at 7:09 am

    Have subscribed on gotv since 3 days ago and till now it keep saying E16 service is currently scrambled my services may have bin suspended or may not be part of my package

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    • Collins says:
      March 9, 2021 at 10:12 am

      Please provide your GOtv IUC number and registered name or phone number

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  • Sammuel ozioma says:
    March 9, 2021 at 8:22 pm

    I subscribe my Govt and nothing is showing

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  • Sandra says:
    March 12, 2021 at 7:31 pm

    Good evening sir, I haven’t recharge my Gotv for a while, I tried to recharge today and it keeps saying can’t refresh Data, please help me check iuc number 4620963966 the Gotv registration name is joy funmi phone number is 07066204805 please help me check sir

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  • Sandra says:
    March 12, 2021 at 7:32 pm

    Good evening sir, I haven’t recharge my Gotv for a while, I tried to recharge today and it keeps saying can’t refresh Data, iuc number 4620963966 the Gotv registration name is joy funmi phone number is 07066204805 please help me check sir

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    • Collins says:
      March 12, 2021 at 11:48 pm

      You need to Call GOtv customer care to resolve the issue for you

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  • Nwadike Evans says:
    March 19, 2021 at 10:59 am

    E-16 _ service is currently scrambled.
    Seen on each channel after two days of subscription.

    IUC: 7035323803
    PLS Help clear this error

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    • Collins says:
      March 19, 2021 at 12:51 pm

      I will not be able to check your account with your IUC number only, I need a registered phone number or name used to register the GOtv account

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  • Ikwuemeka Ukamaka says:
    March 19, 2021 at 8:44 pm

    Hi, please I subscribed since morning but my gotv is not show here is my iuc 7032690298 and I subscribed 3700.

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  • paul madu says:
    March 20, 2021 at 4:10 pm

    I pay my subscription for gotv max but no channel is showing pls help me

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  • paul Madu says:
    March 20, 2021 at 4:12 pm

    I pay my gotv subscription today but no channel is showing this is my number 7032542498 pls help me

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  • Fatima Bello says:
    March 20, 2021 at 8:56 pm

    Hi,it’s been long that I subscribe to go tv and I did it now but it keep showing me “searching for signal”

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  • Ofonime Essien says:
    March 22, 2021 at 10:21 am

    I subscribed yesterday….it hasn’t comeup till now .iuc 7527695511
    Please help..thank you

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