GOtv Problems & Solutions (Activation, Fix Error)
If you are one of the GOtv subscribers facing any kind of problems or unable to watch your GOtv after payment then welcome onboard, this guide will help you get your problem solved with ease.
Many GOtv users have complained that they are still unable to watch any TV channels after paying for their subscription, that is to say, that after payment the channels are still encrypted.
In this post, we are going to find out why you are still not able to watch your favorite TV channels on GOtv after payment and how you can solve such a problem. Before we proceed let me remind you that GOtv and Dstv are owned by Multichoice, a South African owned firm. I strongly believe that you will find a solution to whatever problem you are facing with your GOtv because I know how it works.
GOtv subscription problems and solutions
To make things easier for you, I am going to list types of problems that you might probably be facing right now as a new user. However, the first issue you might have is to activate the GOtv after purchase.
Update
I have received more than 400 comments for this post coming from people having one problem or the other and some solutions I provided below are not that effective in some cases but I am going to help with more effective solation.
First, you must know where your problem is coming from, I mean why your GOtv is not working, it’s only when you know where the problem is coming from that you can think of the solution.
Why your GOtv is not working
I have been helping GOtv users to solve the problem of not able to view their GOtv channels after subscription. If you are on this page then you might be facing one of the problems I will list below:
- You left your GOtv for too long before subscribing: During Xmas period hundreds of GOtv user encountered an error and was unable to view GOtv after subscription. The reason is that most of them bought GOtv in the village and left it for months only to come back during Xmas to subscribe and use it which will not work until you contact GOtv.
- You failed to upgrade or downgrade your GOtv account: Some GOtv users will just jump from one subscription plan to another without using the upgrade or downgrade features. If you are migrating to GOtv plan higher than the plan you were before then it’s called upgrade but if you are subscribing to a plan lower than the plan you subscribed before then it’s a downgrade. So you must inform the person that will subscribe for you to upgrade or downgrade the plan but when you just pay without following this process it won’t work till you call GOtv customer care number
- You paid an amount lower than the subscription plan: In most cases, I have seen some users who paid amount lesser than the recommend subscription price. If such happens then the subscription will not work till you pay the remaining balance. It’s important to check the price of the GOtv plan you wish to subscribe to before making payment.
What you can do to solve the problem
When I created this post I was helping lots of GOtv users to solve their issues but at a point, it starts taking all my time and honestly I am not a GOtv agent or in any way affiliated to them, in fact, they don’t even know that someone like me exist. So I had to stop and focus on my business but am not happy seeing people crying for help without me helping them. I will show you how to solve certain issues on your own
- Download MyGOtv App here if you are using an Android phone
- Install it and open the app
- When you open the app you will see some options like Country, Name or phone number and IUC number
- Select the country you are from on the list, Input your name or phone number connected to your GOtv account and then input your IUC number and click Login.
- If every information provided is correct then you will be logged into your profile.
Once you are in, you will be able to clear errors, reconnect your GOtv, downgrade or upgrade your GOtv account in one click. It will be easier for you to make a payment, you will not be needing agents to subscriber your GOtv for you.
If you are still not able to solve the problem then contact GOtv using this number 08039044688 if you are in Nigeria or find other GOtv customer numbers here
How to Activate GOtv after purchase
If you are new to GOtv you need to activate your account to start watching but when you buy from GOtv distributors they will help you with the activation process if not you look for a helping hand to activate it especially if you are not familiar with it.
However, you have two options, you either do it yourself or look for GOtv installer if you cannot do it on your own but I bet you can if you pay attention to this guide.
Visit GOtv online portal at https://eazy.gotvafrica.com/ and click on Activate Me option located at the top navigation menus. You will be taken to another page where you will be requested to fill your details
Activation Process
- Select Country
- Fill your Surname
- Enter Your IUC number
- Your phone number
- Click Activate
Gotv is not just in Nigeria but also in other African countries that is why you need to indicate the country you are from. The surname is also important to be able to identify who you are when the need arises.
Well, the term IUC might be strange to you but it’s a 10-digit identifier number that is unique to your GOtv account and GOtv decoder. The IUC number is also known as Customer Number or the Serial number of your GOtv decoder. You can find this IUC or Serial number at the back of your GOtv decoder.
To complete the activation process you still need to add your phone number and then hit the activation button below and you are good to go.
Read: GOtv Supa package, Channels, and Subscription price
Payment successful but no channel is showing (Fix Error)
Sometimes after payment, your GOtv will not show any channel, it’s because their system failed to reactivate your account automatically, what you do is to clear the errors or reconnect your account. The good news is that there is a web portal where customers can easily clear errors and reconnect to GOtv after payment.
Goto GOtv page here insert your IUC number and enter security captcha, the cleck FIX ERROR and you will be reconnected in a few seconds.
Error clearing Process
- Input your IUC number or which is also your GOtv Serial number.
- Click to select your GOtv decoder type (GOTVE16 or GOTVE30) ignore it if you are not sure.
- Enter captcha code which is 6765c5 (Your own captcha will be different from the one you see above).
Gotv account disconnected after subscription
When you fail to pay your monthly subscription you will be disconnected from GOtv until you ready to pay and to do that you will need to follow the GOtv reconnection process. You can visit the nearest GOtv office in your location to pay and get reconnected, however, you can still do it on your own if you follow this process.
Visit GOtv Eazy self-service portal here and make a payment since you were disconnected because you failed to pay your subscription
Reconnect Me Process
- Enter your IUC/Serial number (10-digit identifier number that is unique to your GOtv account)
- Select your country (Select your country if you are not in Nigeria)
- Enter the captcha (Ensures that you are human)
- Click Verify (Pulls your account details and takes your to the online payment page)
GOtv Account suspended (Asked to contact customer care)
Sometimes when you migrate from one package to another, like when you migrate from GOtv Plus to GOtv Max you will be suspended and asked to contact their support for reactivation. When something like this happens simply contact GOtv customer care to verify your ownership and your account will be reactivated instantly.
The good news is that I have listed all the GOtv contact details here contact them, explain the issue you are having and be ready to answer the following questions.
- Your name (The name used during registration of your GOtv)
- Phone number (Must be phone number used to register)
- The last amount paid etc.
If you have any questions or need help just ask and you will get a prompt response.
730 Comments
I have subscribed my gotv since 6th of April 2020,and up till now is not coming up, I have send text to the sort code called,sent message to 4688,but still not coming up, please,I need your help to activate my account fast, IUC 7034981075,A/C name,Obateru, thank you
I have successfully help to clear the error and you should be able to watch your GOtv now.
Pls am also having the same problem with my gotv, I subscribed on the 10th and it hasn’t been activated. I sent the text code and tried calling but it didn’t come up my account name is okoye and my iuc number is 7032788501. Pls help me
While trying to help you clear the error message I got this message
Oh no! Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment.
It’s possible that you are trying to upgrade or downgrade your current plan and that is why your account is suspended. what you will do now is to call this number 08039044688
4613383356 clear error code after dun subcription to view channel after payment
I checked your payment history, your paid N1,114 on 13th June 2020, and later paid another N410 making it total N1,524, So what plan are you trying to subscribe to. Kindly call GOtv customer care for more help
I mistakenly pressed reset on my gotv now am stuck with first time installation
IUC number:4613761542
Rescan it and everything will be fine
after payment my GOtv is not showing
Let me have your IUC number
Please i paid 2560 but the number 3 is not showing 7017716507
Pls sir I made a subscription of #2100 on my Gotv but it’s not showing any channel…
Here is my IUC NO: 4613756480.
Pls help rectify the problem
Which package do you pay the N2100 for
good day Sir please I need help.my gotv decoder has refused to come on. it happened 2 days after I did my gotv lite sub. please help me to reactive my account. IUC number is 4620813990. my name is Blessing omiojieahior. 08143551042 is my number.
thanks
I subscribed for GOTV max and some channels that are meant to shown are not there it is showing for lesser packages .
My Iuc number 7034827919
My Gotv with IUC number 4613179118 with a Gotv max full subscription has stopped working for the past 5days,only just 6 useless channels showing.i have been sending mails since then,but no better explanation.can somebody please attend to me and tell me what is happening please! I have been calling the customer care line,no response.
I subscribe but my gotv fails to activate User name Ikenwoke Nnamdi
IUC 7022509560
Pls av subscribed on my gotv decoder since yesterday and up till now am unable to watch… Saying E16 service is currently scrambled. Pls I need your help asap.
Pls av subscribed on my got but bringing E16 errors. iuc no 4613137006. Tnks
I have subscribed my gotv on the 8 of December and is not showing up any Chanelle
My gotv channels are not working and I just subscribed and they debited me
Can I have your IUC number and the name you registered it with
Hello Mr Collins. Good evening. I have an E016 code. I figured it might be subscription issues. I then renewed my subscription to a lower bundle (not the usual), and the channels haven’t been coming on. My IUC no is 2003037044. Kindly help me check. Thanks.
I have recharged my gotv twice but it’s not coming up
My IUC is 7035128529
Please my Gotv has been showing all of a sudden it will go off and when it eventually on it would say no signal and it going on and off without showing any stations please help my iuc no is 703 235 0325 the name is okafor okechukwu
I pay for gotv about two days now and it is not showing, please how can I do
That is that number 46014636968
Hi
I subscribed for Gotv max on Sunday 5th of April 2020 and up till now ,I haven’t been able to watch anything. My IUC number is 7028921734 please help me
I have cleared the error if you have successfully subscribed to a new plan but I pulled your details and below is what I saw
Customer Number113165852
Available in your account is NGN 1,806.00
Your next payment is due by10-05-2020
Your Package
GOtv PlusNGN 1900.00
Total amount due
NGN 94.00
It seems you upgraded your GOtv subscription from GOtv Plus to GOtv Max which some times don’t work until you call GOtv customer care and ask them to upgrade your plan for you.
08/07/2020
Hello Mr Collins,
Please help me to clear errors on my customers GOTV, because He’s on my neck now. I subscribed for him and is still not showing yesterday and is not showing. Here is the IUC NUMBER: 7035108266.
THANKS.
ELIZABETH AKRA.
08038077055
I have paid 2000 for my gotv through bank transfer,I mistakingly pressed Gotv lite,I wanted to pay for Gotv plus of 2000,pls migrate me to it
I made a transfer or paid 2000 on April 12 2020for Gotv service through my polaris bank,I mistakingly press Gotv lite,I want to Migrate to Gotv plus,cos it was seen in my option details,my iuc number is 7035092551
Please don’t the privilege to migrate your to different GOtv plans, I can only help those who don’t know how to clear certain errors on their GOtv. I suggest you get in touch to GOtv customer services through this number 08039044688
Hello pls my gotv just tripped off and refused to come back on. The red light is on but i have pressed the power button on both the remote and the decoder but it refused to change to yellow light. What could be wrong? Thank you iuc no 4613815415
unplug the decoder for 30 minutes and plug it again and see if it returns to normal but if the issue persists then you might need to visit the nearest GOtv office for more help
Good day I have subscribe my Gotv today and it still not showing here is my iuc no 7035256093 tank u
You GOtv is on Jolli plan and should be working now
Good day,
Please I did double subscription last month. Kindly transfer the balance of my last payment to this month subscription.
Waiting for your positive response.
Thanks.
Sorry i don’t think that can be done, kindly contact GOtv customer care
but I don’t have the customer care number
Here is the GOtv contact number 08039044688
Hello sir i subscribe 1350 on last Sunday and we don’t be able to watch real entertainment channel what really going on sir my iuc is 2017429820
From what I can see GOtv is reserving some channels to GOtv Max plan only, I contacted them few days ago about some channels that are not showing but they said that those channels will only be available GOtv Max only
Please i plugged my decoder after a long time. But the yellow light just comes up and it doesnt boot. Please what can i do
Have no idea, maybe you need to contact a technician to help you fix it
pls I subscribe to my Gotv on 13 April but on 20 they said my subscription is suspended pls help me to reconnect IUC 7016575733
Please use the phone number I provided above to call GOtv, I can’t help in suspension issues
Pls sir help me my account has been suspended,I subscribed twice since last two weeks and till now no no channel is showing, I have tried calling customer service, it not connecting,
I normally do 1900 before so I decided to subscribe full package last two weeks, when I did it , it was still not showing any channel
Then I decided to do my normal package after two days of subscribing 3,380
Making it 5,840 but still no channel is showing
IUC 701 020 2747
Phone number 08130025655
Please here is your transaction history
27 Mar 2020 Payment 428273744 NGN 1900
14 Oct 2019 Payment 369070609 NGN 1900
13 Sept 2019 Payment 356298820 NGN 1900
13 Aug 2019 Payment 343407751 NGN 1900
09 Jul 2019 Payment 326963225 NGN 1900
15 Apr 2019 Payment 294135379 NGN 1900
You GOtv account balance is 0.00 so I don’t see your 5k plus, you need to subscribe now or call GOtv to ask them about your money
The customer care line is not connecting, I tried collecting the error online , they said my account is u suspended
Keep trying, I can’t see any recent payment on your GOtv account
I subscribed my GOTV yesterday and it’s not showing till now
After subscribing with Max package I cant view some channels that are on the package. My IUC number 4601814139
Pls I have trouble paying on all Gotv payment platforms. They kept saying the OTP I entered is not correct despite entering the correct otp
Clear your browser cache and try again
Please I subscribed an unable to watch any channel… Simply it is not showing..
IUC: 7023746230 pls help
Kindly reset your Gotv receiver and rescan it, if you are still unable to watch it you let me know
Hello pls I just made a payment online for my gotv subscription and I entered serial no instead of IUC no . And the transaction is successful already. What can I do?
Call Gotv Customer care number for assistance on that issue
My decoder red light constant while yellow light keeps blinking when I plug. When I press the on button, the green light is constant while the yellow light keeps blinking. And won’t even show on TV. What could be the problem. IUC 2016119107
Please Call GOtv on this number 08039044688
Good evening ,my Gotv just stopped showing and it keeps showing red and green light ,I have rebooted ,still nothing ,please what can I do.this is my IUC no: 4613066505
Call this number for assistance 08039044688
I mistakenly recharge on my gotv.7036956858
Call GOtv on this number 08039044688
Is not showing on my gotv 7036956858 I recharge #1900
The error has been fixed successfully. Your GOtv should be working now
I wanted to subscribe my gotv through my my bank acct but it is not displaying my name what but displaying another decoder name.what can be the problem
4613703828
PLS HELP ME OUT I SUSCRIBED MY GOTV BUT NOT SHOWING TILL NOW. MY SERIAL NUM IS 7023975930
Here is the response
the reason is that you subscribed to another plan other than the one you were using. Call: 08039044688
Customer care number not going through…. Pls what does available balance means?
It means the balance you have on your GOtv account, you can show me your machine number let me check your details
Plz… I subscribed my decoder since 3 days now……. ND it has been cracking since……. ND sometimes it doesn’t show…….
IUC NO…. 2019424617
Kindly check your Antenna, you might have to change the position of the antenna or raze it up a bit to receive a good signal
Pls, Mr Collins.
I subscribed today but my channels are still not showing.
Pls help me out.
IUC= 7018727142
It should be up and running now Error has been fixed successfully.
I’ve subscribed my gotv since 30 May 2020 and it’s not showing …I tried to call the customer care but not responding .pls help me out. Iuc 4613917461
it will need manual downgrade or upgrade call customer care 08039044688
Please help me clear my e16 error message IUC number: 2002937927
While trying to clear the error for you, here is the error message I got
Please you people must know the plan you are subscribed to and if you don’t want to have problems, you can’t pay for N1900 Plan and suddenly pay N1200 for a lower plan the next month and expect it to work automatically, it will need manual downgrade or upgrade call customer care 08039044688
Good evening,,I made a payment of 2500 for my gotv yesterday evening and it’s still not showing till this morning,,pls help 7020918786
While trying to clear the error for you, here is the error message i got
The error is because you subscribed to another plan other than the one you were subscribed to and need to call GOtv Contact number 08039044688 to upgrade or downgrade you plan
I did a subscription of #1080 since 2nd june and it hasn’t work. 4613014826
Bolarinwa Bolaji
While trying to clear the error for you, here is the error message i got
The error is because you subscribed to another plan other than the one you were subscribed to and need to call GOtv Contact number 08039044688 to upgrade or downgrade you plan
Hello give evening , I jus make a payment of 1250 from my Gtb account which was successful but my decoder is yet to come up…this is my IUC no 7022451622
call customer care 08039044688
sir I subscribed 2000 from my account and payment successful but got a massage that my gotv has been suspended pls what do I do now?
call customer care 08039044688
Sir I subscribed 2411 from my account and is not successful but later got an debit alert of 2411 but my gotv is not showing
Kindly contact your bank and report the debit error, you can find all the Nigerian contact number here
Please i subscribed yesterday and my Gotv hasn’t been reconnected…. Pls help
Iuc number : 7034901787
Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688
Please help, I recharged my Gotv decoder a day before yesterday and it was successful, my Gotv hasn’t been showing since then, I paid #1640
Provide your GOtv IUC number
GOOD.EVENING MR COLLINS.I.RECHARGE THIS EVENING AND TIL.NOW IS NOT OPEN..MY I.U.C. 4613872886.PLS
Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688
Pls, Mr Collins.
I subscribed yesterday but my channels are still not showing.
Pls help me out, this is the ICU number 7023814757
Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688
I subscribed today but the channels are not working and the mistake i made is that instead of clicking on gotv plus wish is not on d option ,i now click on gotv max pls help have been debited ICU no 2020664669 .
Subscribing to another plan other than the one you were subscribed to will get your GOtv account suspended so the only option you have is to call customer care 08039044688 to upgrade or downgrade your plan.
Pls I recharged this evening through my account, and viewing has not been restored, pls my ICU:7032092633
Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688
Hello good evening I’m from Ghana ,I subscribed today and it was working perfectly but all of a sudden it went off and I scanned it using the automatic scanning … but I have lost some of my channels I have tried rescanning but still .. please help me
My IUC 7032032961
Write down the channels that are missing and call GOtv Ghana on +233 302 740 540, they will have more explanation for you and solution to your problem
Pls I subscribed my Gotv since 24th May 2020 but up till now is Still writing error and not showing anything.my iuc number 4613659348
Your GOtv should be up and running now, Error has been fixed successfully.
I recharged and it is not showing since yesterday, I always recharge with 1900 but yesterday I couldn’t see 1900 and I now see 1640 so that is what I recharged. Please help me reset it. The iuc 4613534847, Otutu Samson.
Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment. here is the number to call 08039044688
Hello Samson, I was able to downgrade your GOtv plan to Jinja plan of 1640 which you paid for and everything should be working fine now
I recharge and it is not showing since on the 3rd of may 2020 but up till now is still writing error and not showing anything my iuc number. 7035184517
Always stick to the same package, subscribing to another package will surely require calling 08039044688 to downgrade or upgrade your plan. I will try to find a way to help with the account suspension soon.
Your GOtv error is fixed
Kindly help to reconnect my decoder,I have hasn’t been showing for the past 5days ,iuc number is 2022531173
Iuc 2022531173,kindly reconnect my decorder it hasn’t been showing for the past 5days
I made a subscription to gotv Lite (quarterly) this afternoon and am still receiving error message. My iuc number is 7013595565
here is the number to call 08039044688
Loaded this evening but it has refused to come up. Called customer care line but didn’t go through. IUC 2028832870.
Attend to me please. IUC- 2028832870. Paid but yet to show. Can’t get through to customer care
here is the number to call 08039044688
Good day sir,I load the Gotv plus (1900) on the 4th of June with the IUC number 2020727123 with my Gtbank account but it is not showing. Thanks
here is the number to call 08039044688
What is all this Gotv is geving much wahala am fed up Gotv don’t let me use Ogun for u a woni were
I subscribed today but up till now is not showíng pls help me to activate it this is the IUC no:7028713993. Thanks
GOtv has terminated GOtv Plus plan and anyone that subscribe to the plus plan is required to downgrade or upgrade to continue using the GOtv
Pls Mr collins.
I recharge my GOTV since morning 5-6-2020.And have try calling the customer care but it not going.And i couldn’t clear d E16 showing on my screen,And i check my account balance it shows dat have paid. Pls help me.
IUC num- 4613952162
Your GOtv account is suspended. Please contact our Call Centre today to reconnect and enjoy great TV entertainment.
Good evening I subscribed 1250 since evening and my gotv has not been showing,my iuc number is 2019258906
Pls Mr Collins
Help me, I recharge my gotv 9:55pm, 5/6/2020. Still not not showing n I’ve been calling customer care not going through. I couldn’t clear the E 16 showing on my screen. Iuc no 2020633001 pls help me
Hello I subscribe the package of N2,460 and up till now,no channel could show up just only NTA,pls help me out my iuc NUM 7031874726…thank you
Error has been fixed successfully.
I recharged my Gotv since yesterday,and since not showing.Mr Collins,kindly help .
IUC-4613423742
Error has been fixed successfully.
I subscribe my govt since yesterday but is still showing clear error IUC 7035207778
Mr Collins pls I need help
I recharge my gotv since yesterday with 1900. Still not showing pls help me. Iuc 2020633001 thanks
GOtv has discontinued its 1900 plus plan. you have to CALL 0803 904 4688 to upgrade or downgrade your plan
GOtv has discontinued their 1900 plus plan. you have to CALL 0803 904 4688 to upgrade or downgrade your plan
Mr Collins you have not replied me pls I need your help
GOtv has discontinued its 1900 plus plan. you have to CALL 0803 904 4688 to upgrade or downgrade your plan
I have subscribed my Gotv June 6 that was yesterday up till now it’s not showing please Mr Collins kindly come to my aid and get this fixed for me
IUC: 2028552597
CALL 0803 904 4688
I recharge my gotv today and it is showing nothing. Price 1640. IUP 7031977735
I recharge since yesterday still not showing. Pls help me. Iuc 2020633001
CALL 0803 904 4688
My gotv is not coming up after payment 4613984505
Your GOtv account is suspended. Please contact GOtv Call Centre today to reconnect and enjoy great TV entertainment.
Good morning sir,I bought my GoTv on 2nd May and got expired 2nd June. I have tried to subscribe through my bank but it keeps showing me that ‘my surname doesn’t match with their records’ and I used Chioma as my name,I don’t know what the issue might be, please help me. IUC number is 7032678041 my phone is 07032876835. Thank you sir
Contact GOtv 0803 904 4688 customer care
Please sir, i made a payment of #2460 on my Gotv account on 4th of June but till now it’s not showing. IUC 7028945771
Error has been fixed successfully.
Good morning,I subscribe since 1st of June but the channel is not showing,pls I need help my A/c is Azubuike and my IUC:4613749438
Your GOtv account is suspended. Please contact GOTV Call Centre today to reconnect and enjoy great TV entertainment.
I subscribed my gotv over a month now is not working,pls help me .my iuc number 7034851576
CALL 0803 904 4688
Good morning, I subscribed to my GoTv after months of not being around to watch but it has not been activated. My ICU number is 2028857269,please help me.
Thanks
I recharge my gotv with 1250 through my account but not still showing
Please help 7028944955
Error has been fixed successfully.
Please help me to fix mine
Have subscribed but the channels are not displaying….
IUC. 7023771614
I was having issues with my gotv Which has a signal of 0% and quality “unlocked”
I mistakenly pressed reset while trying to have it fixed and now my gotv is stuck at “first time installation “.
It kept doing automatic scanning only to show no channel found.
I have an active subscription, please help
My iuc number is 7032219044
Thank you
I subscribed from my account and i was debited 1900 on June 6 and till now the service is currently still suspended. What do I do?
Good evening sir. Please sir my sister recharge the 1900 package,actually some channel is showing but channel like zeeworld and some important channel has be showing scrambled please help me out.iuc:7032397602
the same problem with my gotv, I subscribed on the 7th and it hasn’t been activated. I sent the text code and tried calling but it didn’t come up my account name is okoye and my iuc number is 2028678626. Pls help me
Please I subscribed gotv since on the 2nd of June and till now my gotv is not activated. Pls help 7034902853.
Please Sir I made a payment of 3200 to subscribe my gotv since on the 3nd of June and till now my gotv is not activated. Pls help 7034902853.
Your GOtv should be working now
I have d same problem, I subscribe on 1st of June 2020 until now is not working pls help me fix it
I need your GOtv number to help check the problem
Pls this is my IUC no. 2028819098,i text the error code, even call the customer care num. Still not working. Like I said before I subscribe since 1st of this June 2020 pls I need ur help
Your GOtv should be working now.
I make a payment but that’s not yet activated
Iuc 7028697468
Hi good evening. Please I need help. I helped a friend to subscribe since yesterday. I did mine same time and it worked but their’s isn’t coming up. I’ve not had any rest since yesterday please help. Imagine waking me up by this time to complain. Please help me out of this😭😭….. 7016619524. Name:Danjuma Dang
I guess you subscribed to GOtv Plus? if the answer is yes then you have to call GOtv customer care 0803 904 4688
Pls I reacharged gotv plus yestady and till now it’s not coming up. IUC no is 4613838839, name kola adedipe. Pls help d customer no let me rest. Thks
From what I can see, you are requested to pay N297 to upgrade to GOtv Jolli since GOtv have suspended their 1900 plus plan
Sir I use to subscribe for Gotv plus but they have suspended the package, so I subscribe to Gotv jolli for #2460 on 8th June 2020 but it is still encripted. My IUC no is 2028785246
I have submitted a request on your behalf and the error will be cleared soon
Paid for Jollie since yesterday. I have called and did everything but it had refused to come up. Kindly help sir.
No is 2002914596
Layade
You GOtv should be working now
Hi Mr Collins,
I subscribed to gotv jinga instead of jolly that I have been using unfortunately, I haven’t been able to watch anything. I tried to clear the error but it says my service has been suspended. Please help me IUC – 2005119766 Ofuokwu
Error has been fixed successfully.
Hi Mr Collins,
I subscribed to gotv jinga (1640) instead of gotv jolly, I checked my account I saw 740 as balance to pay. I haven’t been able to watch anything since. I tried clearing the error message, it’s saying my service has been suspended.
Pls I need help on this.
Iuc : 2005119766 Ofuokwu
You GOtv should be working now
Pls, Mr Collins.
I subscribed yesterday but my channels are still not showing.
Pls help me out, this is the ICU number 4623215095
Call 0803 904 4688
My goTV is not working after subscription 4601632738
Your GOtv account is suspended. Please contact our Call 0803 904 4688 today to reconnect and enjoy great TV entertainment.
I skipped one iuc number and my money was deducted from the bank but gotv was not connected.
You need to call you bank and inform them
I have subscribed to my gotv since Saturday on 6 2020 and my gotv did not show any channel pls pls help me my uc 7035212425
I wanted to subscribe my gotv through my my bank GT but my gotv did not show pls help me my UC 7035212425
my gotv did not show pls help me my UC 7035212425
It’s has been long I subscribe so I did so yesterday but it’s has not been coming up number one is not even coming up pls pls help me my UC 7016642863
You should be able to watch your GOtv channels now
Good evening. I subscribed gotv last week and yesterday being 9th of June for my two brothers, the channels are still not showing.
IUC Numbers: 7016568756 Happiness Happiness
2021735143 Studying Okwuchukwu
I was able to clear the error for both IUC numbers 7016568756 and 2021735143, it should be working now.
I have subscribed since yesterday but is not showing any channel, please help me activate it my IUC is 7028811361, Ac name is Ode Adikwu, thanks.
Your GOtv should be up and running
I subscribe for some one Gotv Jolli since yesterday but up till now it has not show.this is the first time of subscribing after activation. His Iuc no is 7036925906.name Tunji Haynes
Your account is suspended and you have to call GOtv customer care to fix your account
After payment of N2460.00 for gotv subscription on 09/06/2020, the channels are yet to show up.
My IUC number is , 2020744486
Kindly assist in rectifying the problem.
Regards
You GOtv should be working now
I subscribed on my gotv since on 6th of June 2020, up til this very moment no channel hasn’t come up yet. please help me do solve the problem. My IUC Number 2028679490.
Your account is suspended and you have to call GOtv customer care to fix your account
Hello Collins I subscribed yesterday(paid)#1900 through my account for Gotv plus till now the Gotv is writing Scrambled channels…Don’t know what to do help me resolve this issue
IUC Number:7023929339
GOtv has suspended their 1900 plan and you have to call customer care to downgrade or upgrade your account, you can as well do that using GOtv mobile app
I made payment of 2460 for my gotv subscription and it not working I mean the channel are not showing please help
IUC number. 7037089336
Thanks
Your GOtv should be working now
After paying #2460 for gotv jolli I’ve waited for about a day now but it’s not showing any channel.
Please I need your help sir.
The Iuc number is 7020830682
I couldn’t log in with the details you provided, kindly call GOtv customer care support
And the money I paid reflected in my transaction history.
I need your help to fix it sir
Good morning, please we subscribed yesterday and up till now it hasn’t come up, please help rectify the error
IUC: 7032779875
Name: Rasheed Oshun
Thanks
Your account is suspended and you have to call GOtv customer care to fix your account
I made payment of $1750 for my gotv subscription and it not working I mean the channel are not showing please help, it says “the decoder is not enabled for this channel for further help go to help to channel 99.#
My iuc number is 2018690914
Your GOtv should be up and running now
Hello sir my gotv stop showing when I just subcribe yesterday this is my number sir 703 688 8752
I have subscribed my gotv since 10th of june 2020,and up till now is not coming up, I have send text to the sort code called,sent message to 4688,but still not coming up, please,I need your help to activate my account fast, IUC 4623655127,A/C name,Matthew, thank you
Your GOtv should be working now
Pls my gotv is not picking, its just blank, not showing gotv logo.
Your account is suspended and you have to call GOtv customer care to fix your account
Pls I Have Paid But It Has Not Been Activated Augustine Ananti Iuc 2019150185
I have submitted a request on your behalf and your GOtv should be up any moment from now
I subscribed this morning with access bank and they sent me payment successful, till now I can’t watch it not showing.. Bank deducted #2100, ICU 2018972316
which GOtv plan is N2100, your plan is on GOtv Jolli and you need to pay 1,187 to continue with GOtv Jolli plan or else you need to downgrade to low plan
Good evening…pls I need your help, I just bought a new gotv last week but tried to activate it 4days through online which I received successful message but still couldn’t watch any channels now apart from NTA channels…E017 is displaying on all the other channels…pls help me check if it has been activated or not and would be happy if u could help me to fix the problem..
My IUC is 7036893518
Your account is suspended and you have to call GOtv customer care to fix your account
Pls help me resolve this problem i subscribe for gotv jolli 2460 since morning up till now I can’t view any channel my IUC number is 7023662680
Pls sir sorry to disturb again, my decode is not working not error problem, they E48-32 searching for signal, press OK for signal, I have checked and turned the outside antenna still not working… Pls check it for me, my IUC num is 2028819098
Pls I mistakenly sup my gotv twice last month and sup just finished yesterday I thought it supposed to continue since I did it twice pls I need help my iuc number 7037056882
Call GOtv customer care
pls sir, i av been using gotv plus but i was told that gotv plus is no longer working so i upgraded to gotv jollie since yesterday up till now i av been unable to view anything , i av called the customer care line and nothing has been done about it…pls help me
2020770794
You should be able to watch your GOtv now
Good day pls I pay for gotv #2’460 yesterday but till now it has not show any channel. Help me fix it
From chukwudeme I paid for gotv #2,460 yesterday but till now no channel is showing pls fiix it for me
Iuc no 7035369154
Thanks immensely for the wonderful job Mr. Collins. I upgraded my bouquet to GOtv Joli and was able to complete payment. Now my channels are still scrambled and my account suspended. The Call Centre number does not go through. Please help if you can. My IUC No is 2019409563. My name is Ozah. Thanks and regards.
I have submitted a request on your behalf and your GOtv should be working any moment from now
Please and please I subscribed for a customer 1900 iuc ; 7035254964 and it’s not showing since 4days ago please kindly help us
Call GOtv customer care
Good evening pls fix my gotv I paid #2,460 since yesterday but till now not showing pls help me
Good evening pls fix my gotv I paid #2,460 since yesterday but till now not showing pls help me
Iuc no 7035369154 thank you
I tried to log in to check your details but don’t know why I couldn’t
Still waiting for reply
Chukwudeme
I have tried many times to call customer care but the call not going thru help me out
Use another phone number, it works like that sometimes
Good day so you can’t fix it from there
Pls give me other no to call
Thank you
Iuc 7035369154
Use another phone number to call the customer care number you have
I would love to help but I can’t log in with the name and IUC number you provided, I will need the name or phone number used to register for your GOtv account
2017620863 i recharge 1640 on this iuc decoder yestetday but it has not shown any station.please help me out.ive tried all the code given by you but up till now no station is showing.thank you mr collins
I have successfully fixed the issue for you. Your GOtv package was on GOtv Max but I was able to downgrade your plan to GOtv Jinja. You should be able to watch your GOtv now.
7032496995, we recharge the decode on the 13th of may 2020 and we pay two time which the money was supposed to continue till June and expired on 13 the of July 2020 but our decode have been disconnected please help me
What I can see in your account is that your paid N1,900 on 2020-05-13, which is 13th May 2020, and not even this month according to your transaction history. If you made any payment recently then it has not reflected in your Account. You can call customer care for more help
Pls i subscribe 1900 to my gotv acct D’s afternoon and is not reflecting on my channels,just showing scrambled,i paid via mobile banking buh am suspended now,my iuc:2017334305, surname is Ibrahim
Pls i subscribe 1900 to my gotv acct D’s afternoon and is not reflecting on my channels,just showing scrambled,i paid via mobile banking buh am suspended now,my iuc:2017334305, surname is Ibrahim…..plsss sir need ur hlp now
GOtv Plus 1900 Plan has been suspended. But your account will be reset to GOtv Jinja, you should be able to watch your GOtv now
The plan I was on gotv could not be found so I opted for gotv ginga since 10 June and since then no channel has been showing icu code 2067848168 please kindly help resolve this problem
Please check your IUC number again because I got this error
Please I’m having issue after installing my GoTV. It’s showing decoder not enable to show this channel.
Lasisi, Ismail Bayonle
08077271344
IUC 7032760698
4601619484 Mr tunde, i recharge 1650 on this iuc decoder this afternoon but it has not shown any station.please help me out.i Have tried all the code given by you but up till now no station is showing.thank you mr collins please help
I have checked your GOtv, you need to pay additional N514 to upgrade to GOtv Jolli
I have subscribed my gotv since 13 of June 2020,and up till now is not coming up, I have send text to the sort code called,sent message to 4688,but still not coming up, please,I need your help to activate my account fast, IUC 7036852175 name Adeleka BB thank you
Am not able to pull your details yet and can’t tell why you are unable to watch your GOtv
We just recharged our gotv (2600),but we are not seeing any of the channels. We tried removing the error but we couldn’t. Please help us out
Hello Mr Collins,
Kindly help fix this error on my GoTV. After installation I couldn’t watch any channel except NTA. It is displaying “Decoder is not enable to show this channel”
Name: Lasisi, Ismail Bayonle
08077271344
IUC 7032760698
Thank you.
You need to activate your GOtv account. follow this link https://eazy.gotvafrica.com/en/ng/activations I could have done it for you but you need to provide your location and other details
Thanks for your prompt response but I’ve been trying to activate it even before reaching out to you, I did again now and I got the same response “Activation was unsuccessful Please try again later! ” Also there is a column requesting for Agent ID.
Please kindly help, let me provide you with my info
Location is Abeokuta
IUC 7032760698
08077271344
I got the same error, kindly call the GOtv customer care to help fix it for you
We couldn’t clear the error after recharging. IUC number: 4622318945
Kindly attend to my decoder. 2021741245. I wanted to recharge on your main platform, it wasn’t going, I tried to recharge through MTN platform, I didn’t see my own package except Max and Lite and I subscribed for lite. My money was deducted and the decoder did work. It was so frustrating. Please, kindly fix the problem.
You can take the payment back to jolly while I pay the balance or put me on lite package until I exhaust the payment before moving back to my original package.
Thank you
Owolabi O. O.
Your GOtv plan is on Jolli plan and you have to pay N2,460 to continue watching your GOtv. Looking at your payment history the last payment registered is N1,583 paid on 27th April 2020
Please I tried to pay for jinja since plus has been scrapped it’s showing e16 tried to log in on their site it’s not logging in IUC : 7016639580
Account surname : Kikisuhu
Pls helo
I have helped to downgrade your GOtv account to Jinja plan and it should be working now
Please I subscribed for gotv jinja yesterday since the plus plan got scrapped but it’s showing e16
I tried to clear the error code online but its not working please help
IUC no : 7016639580
Account name : Kikisuhu
I have fixed the error go and enjoy your GOtv
Thanks man God bless it’s working
You are welcome
Pls I subscribed on my gotv and they haven’t activated it
I can’t help if I don’t have your IUC number
Gud pm, please i’v subscribed my Gotv since 11th of dis month nd up till now, it hasn’t come up, it’s not showing at all, pls I need help. Iuc no: 7036888837. Acc name: Akinniyi Akinwumi
I tried to see your details but it’s not coming up
Good evening. Am on gotvplus plan and didn’t know it has been upgraded. Just subscribed doe the jolli plan and was told my account has been suspended. Called the customer call number I was given through their text message and was unable to get through. Pls,want can be done to unsuspend my account. IUC 4622372452.
Your GOtv Plan is set to Jolli package which is N2460 and from what I can see you are required to pay N727 to continue with GOtv Jolli but if you don’t want it, I can downgrade your account to Jinja plan with permission.
Type here..7032788467..I subscribed from Gtb account for Gotvlite package and since the I have not been able to watch any channel on it though I was on Gotvmax before…pls help me to attend to the issue…thanks
I subscribed account for Gotvlite package and since the I have not been able to watch any channel on it though I was on Gotvmax before…pls help me to attend to the issue…thanks.. My iuc number is 7017558643
I don’t see any recent payment on your account
Good day,I recharged my gotv earlier dis morning up till now is nt being reactived though was on gotv plus now upgraded to gotv jolli pls kindly treat as urgent iuc no is 4613417703.thank you.kindly help.me wth your contact no as the one online isn’t connecting
You should be able to watch your GOtv now
My Gotv is not showing since morning I made payment through my bank account up till now is not showing and i have sent msg and calls still yet not be able to work.
I can not reach any of their center because of my health condition.
Please help me out, my children are disturbing me.
My Name Victor Goodness or Victor olustech because I used one of the names
IUC: 4613016743
Please help me
I subscribed my Gotv through my bank account and they have debited me since morning and up till now my Gotv is not showing.
I sent text messages and calls till now is not be able to show.
I can’t go to their office because of my health condition and my children are disturbing to watch films.
My IUC: 4613016743
My name Victor or Victor olustech.
Thanks alot
You don’t have much problem, I have checked your account and your account is set to GOtv Jolli but you need to pay N43 to continue with GOtv Jolli or you downgrade to Jinja. follow this link to pay https://eazy.gotvafrica.com/en/ng/pay its only 43
Can i transfer #43 through my bank account?
Because iam trying to use the link but I could not get it right.
Please help
Thanks alot Sir
Give me some minutes I will pay for you
I subscribed my gotv, and only one chanel is showing pls help ,.. my iuc 2022414522
Thanks alot for your understanding sir
I later transferred the money and they charge me #143.
But i am ok with that now.
So how much is the total amount should incase I want to subscribe next time.
Please help me with the prices because this is one year i have not visited any of their office because of i use my phone to do the transactions.
To avoid such thing to repeat Sir.
Thank you so much Sir
The Gotv is working now
You plan is GOtv Jolli and you are to pay 2460 monthly
Good evening sir. I made a payment this evening for gotv max subscription #3400.. I was on gotv jolli before and I haven’t done the subscription for a while. Since I made the payment, my decoder is still showing error 16. My iuc number is 4620996133 please help with it. Thank you
Good evening sir. I made a payment for gotv max subscription this evening and it has been showing error 16 since then. I was on gotv jolli package before and I haven’t done the subscription for a while. I used quickteller for the payment and it was successful. My iuc number is 4620996133. Please help me. I want the gotv max
I have seen your payment but your GOtv was on Jolli Plan, I am trying to upgrade your account to Max but having an issue, be patient while I work on it
okay sir. please how did it go. am I on gotv max now?
Yes you are on GOtv Max, rescan you GOtv to get the full channels
Hello please I stopped using my gotv because I traveled, I just came back and plugged it and subscribe but since yesterday it’s only showing free channel. UIC 2021720715
Hello please help, I traveled and when I returned I plugged my gotv and subscribed yesterday but since that yesterday it has only been showing free channels, I have sent reset command yet nothing. UIC 2021720715
Your account has been upgraded to GOtv Jolli, and according to what I can see you are required to pay N820 to continue with GOtv Jolli plan but you can downgrade your account if you don’t want
Please help me, I subscribed for gotv max package 3480 through quickteller website since evening, although I was on gotv jolli package before but I haven’t subscribed on it for a long time. The gotv is only showing nta stations till now. My IUC NUMBER IS 4620996133
Done, I have successfully upgraded your account to GOtv Max
Yes I was on gotv jolli before. Please help me upgrade it to max. I made the payment for it already. Thank you sir
What I paid for is the one of 1640 , please can you downgrade it for me?
Ok be patient, I will work on it
I recharged my Gotv from the plus plan to Gotv jinja, it hasn’t worked since yesterday
My iuc number is 4613439506
Please help me
You account is active now
I paid for my subscription on the 15th of June through zenith Bank application but my subscription account on gotv still reads no subscription. My IUC no: 4601599761
Name: Oluchi Usoro.
Phone number: 09038712725
How much do you pay and which plan do your pay for?
Good afternoon I make paymen of 410 for my neighbor with IUC number 2021792396 Ayoko Segun.but the subscription has not worked since yesterday I make the payment..pls assist
Your account is active now, let me know if you face any other challenges
Tank u so much
You are welcome
Please Sir, I subscribed GOtv lite monthly for a customer since 4th June 2020 and uptill now it has not come up.
IUC: 7028920414
Decoder registered name: Austin
Registered phone number: 08035970210
Your GOtv is active now and if you re still facing any issue let me know
I subscribed my Gotv twice last two weeks but still not showing any channel, I did full package, it wasn’t showing any channel and then I did another again making it total of 5,840 it still not showing any channel up till now
My IUC number is 701 020 2747
I was paying 2,460 before, so I decided to do the one of 3,380 ,, it showed successfull but still not showing any channel, I did the 2,460 again the next day making it 5,840 but nothing is still showing and it already two weeks now, customer service number isn’t connecting for me ,
IUC 7010202747
Be patient, your details will be updated soon because I can’t even see your payment history
Please Sir, I recharged GOTV for my customer on Monday 15/6/2020 (#410) and he later noticed that is only news that is displaying there. So, he now decided to recharge another one on Wednesday 17/6/2020 (#1,640), which I did but it has not reflected yet. What do I do?
IUC- 2029253214, TEL- 08033946431, NAME- CANVEI IYKE. Help me out please.
I am trying to upgrade your plan to GOtv Jinja so be patient
Your GOtv account has successfully been upgraded to Jinja plan
Type here..good day sir, please I recharged my Gotv today but it is not yet working. help me out please.
7017764714
Your account is active now
I recharged my gotv since past two days but still not able to watch the channels.
Iuc 2022227324.
Thanks.
You paid N400 for GOtv Lite but the price is now 410, you only have 400 in your account but the money must be up to N410 for you to subscribe
Please help me reconnect my go tv , you suspended my account,I have recharged twice this week and still is not coming up , name Joseph i u c 7028940491
Please am not GOtv or in any away affiliated to them but from what I can see your GOtv is active and on Jinja plan, your double subscriptions is recorded and your next subscription will be 18th August 2020
Please sir l suscribe my gotv today but it’s not yet working please help me sir
Pls l recharge my gotv to gotvmax but my last recharge is gotv+ but still not showing. ICU number 7010203836, phone number 08034722080, surname CHIBUZO. Thanks
Your GOtv account is active now
I suscribe on gotv on Wednesday 1640 since then till now is not showing…. This is the iuc number 4613018425 name akiwowo akinbiyi. The gotv decoder is for my mother .it been a long time since she suscribe on the decoder.thank you so much
Your GOtv account is active and should be working now
Well done,my mum gotv is not showing ….is showing this channel is blocked because it may not be part of your package or your services may have been suspended. This is the iuc number 4613018425
Pls sir I paid 3200 since morning but is not showing this is the IUC no 2029093130
You GOtv is on Max plan and the last payment I can see on your payment history was made on 11th May 2020. You are required to pay N3,170 to continue with GOtv Max
Note GOtv Max is now N3,280 and no longer N3,200
Hello sir I mistakenly paid for gotv jinja bouquet, and I wanted to pay for gotv plus, please how do I pay cancel gotv jinja bouquet transfer.this my luc number 4622358768
.
GOtv Plus has been suspended, you can either subscribe to Jinja, Jolli, or Max
Hi Collins please help. My sub was max then I paid 3280 but it’s not showing the usual channels , sports IUC 7032525937
Your account is active, kindly rescan you GOtv decoder to get more channels
The last time I made a subscription was last year. I subscribed a GOTV Max plan on my decoder about two hours ago and I’ve been unable to view any channel, help please!
IUC NO: 7028909870
Adio Olawale I.
Your GOtv is active now and should be working but if you still face any problems kindly respond to this comment
I’m new with gotv. I just got it last month, and I’m just connecting it now. My gotv is not showing any signal. I stay at the 3rd floor of 3 story building and that’s where my antenna is also. I’m having 0 signal straight.
My tv also shows black and white colour, I don’t know if this is the fault of my poor signal.
Your advice is needed 7036847094
kindly find someone with good knowledge of GOtv installation to help you out, You can’t do it all alone if you don’t know how the system works
Hello Mr. Collins, plz my decorder is on standby,it’s just showing red light, I have press the power button but on the remote and the decoder it refuses to show yellow light, I have been experiencing this problem for some days now. Plz help . iuc 4601551017
I have no idea, call GOtv customer care or consult a technician to look into it
Good evening Mr Collins, pls I recharge gotv lite 410 this evening about an hour ago up till now nothing is showing only the normal nta Chanel that is showing, my iuc no is 4601551017
Hi . I subcribed to gotvmax # 3280 Yesterday 25th june But uptill now I have not been able to view Any channel . Pls help me.
I can’t help if i don’t see your IUC number
Hello Mr. Collins,
I happened to subscribe to the hotv decoder with IUC number 2018852534 on 26 of June 2020, and its telling me the account has been suspended. Pls kindly help me in solving this problem.
Can’t see your details right now
It was somebody That subcribed My gotv plus to gotvmax on 25th june But uptill now Is Still not showing . Iuc No 7028885669
You GOtv has successfully been upgraded to MAX and everything should be working fine now. Remember to rescan it to get more channels
Pls sir d gotv have been using for a while now….for sonemonth I did not subscribed but now I have just did since 5days ago and uptill now is not showing
4613127998
Will be downgraded soon
My IUC Number is 2009401298, I was on Gotv Jolli (#2460) but paid for Gotv Jinja(#1640) through a VTU member. Until now my Gotv is not showing. Please help connect it. Thanks
You can’t need to be downgraded, but am getting error while trying to downgrade your plan, be patient
Please after payment gotv is not working
4613127998
Pls
Your GOtv account was on Jolli plan but you paid 1640 for Jinja Plan so I will try to downgrade your account. Be patient while I try to fix things for you
Thank Collins for the great jobs you been doing. Please my gotv is showing “No Service Found” I got another antenna and still the same error. What can be done to resolve this issues. My IUC is 2019138266.
Thanks
Please call someone with GOtv installation experience to help you fix no service problem, it might come from the connection or where you positioned the antenna
2028658414 is showing error after subscription
Your account is active now and should be working fine
Good day Mr Collins, i just subscribe my got and its not showing yet, please i really do need your assistance.. My gotv IUC number is 4623857072.. Thanks
Your account is active now and should be working fine. You are on GOtv Jolli plan
My IUC Number is 2009401298, I was on Gotv plus but paid for Gotv Jinja(#1640) through a VTU member. Until now my Gotv is not showing. Please help connect it. Thanks
Please call GOtv customer care, I can’t downgrade your account through their mobile app
I subscribed yesterday , it was my hubby that did it but its still showing account suspended. out television was faulty in which we couldn’t su cribe for 3 month but we did that yesterday still not showing . iuc no 2028830247
I mistaking suscribe for gotv Max instead of gotv golli plus can u help me
I recharge yesterday and it still not showing today,,,
Here is my iuc:2019255504
I recharge my gotv but It has not be showing pls help me,,,
My iuc :2019455504
My gotv is not showing after recharging plss can u help me ?
IUC :2019455504
Please I subscribe on the 28th of June, yet it’s still not showing… Please help me… This is my IUC 2022310787
*just showing no signal on the screen.
Mr Collins, Goodmorning sir. Please I have been on Gotv plus for a long time now but that package had suddenly be suspended and I paid 2500 for other package which came up immediate I paid, but I noticed that after a week the decoder will only play audio and not display pictures. Just showing no signal on the screen, I have checked the antenna connection and as well as change the AV cable but nothing has changed. Please what should I do?
My IUC:2019139266
PLS MY GOTV IS NOT SHOWING AFTER SUBSCRIBING YESTERDAY. MY IUC 4622451439. ACC NAME:CHIEKE LILIAN
I jxt paid for my gotv subscription ND confirmed and it’s still showing services suspended E16,,,my iuc number 2020708644
I paid 1900# today
I jxt paid for my gotv subscription ND confirmed and it’s still showing services suspended E16,,,my iuc number 2020708644
I paid 1900# today for it
Hello Mr Collins I paid for my gotv subscription 1900 today and it’s showing it’s still showing services suspended an E16 error my iuc number 2020708644
hello Mr Collins,I paid for my gotv subscription to day it showed service scrambled E16 error please help
my iuc number is2020708644
Hello. I subscribed for gotv jolli on Saturday after being on gotv plus package. The channels were showing right. But today some of the channels are showing the E16 error- as though it was on the gotv plus. Please help. IUC 4622435068
What happens when i reset my gotv ? Hope it wont affect my available subscription
I subscribe last month June 12 today July 1 they suspended my view what happened..help me
After paying 2460 for Gotv jolli my Gotv is not showing Jolli channels pls help me my IUC 2016096270
I subscribed N2460 today but my gotv is not showing oooo.
This is my IUC: 7036864270
Hello,I subscribed N2500 today and my gotv is not showing.,I tried fixing d error en it says I should contact customer care which I did but d number is not connecting.my IUC-7023709832.
I subscribed 2460 today and my gotv is not showing, still bringing E16 error pls help
Iuc 4613035988
I subscribe to gotv lite today they deducted #510 from my account and no channel is coming up IUC 2021721182 have sent sms to 4688 but not still showing
I subscribed my gotv today to jolli and nothing shows
And no channels is coming up
IUC 4601876020
Hello sir, the green light of my gotv decoder is blinking and the volume keeps reducing by it’s self .please what do I do
Sorry I subscribe on 2nd on this month, it’s has not show up till now. IUC 2009599992
Pls I subscribe today till now is not showing, IUC/7032613699 pls help me check sir
After payment my gotv is not working
Please I am on 410 subscription please how can I complete it with 1640. And am gotv lite plan and I to migrate to gotv jinja plan of 1,640. Please help me how can I complete it 1,230.
IUC: 4623379918
Please I need your help I did a transaction with my card to recharge my brother Gotv through quickteller since 4/7/2020 till now is not working ::i call Gotv customer dey said I should call my back for them to reverse the money because is not showing in their system
Pls i subscribed for gotv lite and only arewa ait,dove and lagos tv are showing, why?
Pleas sir i subscribed for gotv lite 410,and only Ait,dove tv,arewa and lagos tv are showing,pls what is the cause.iuc 7035123049
I subscribed my gotv online on 3rd of july , up till now it still showing service currently scrambled , and the bank also debited me . my iuc number is 7031921141 please help me on it
Hello Collins
I was using gotv plus formerly but decided to switch to a new package,gotv Max.I made payment since sunday and am yet to view any channels.Please help me out
IUC:7005001438
Amount:3380
9 stations isn’t showing on my gotv, 5, 10,9,11,12,20,62, 65,72.iuc number is 4623303546 name chidorom ifeanyi
Good morning, I subscribed to govt jinja bouquet yesterday, July 8,2020 with the sum of #2,460, but since then, I couldn’t view any channels on the plan. Though my previous subscriptions was gotv max. Please help rectify this problem. IUC:7036859527
Please, I subscribed without allowing the gotv machine to be on.what will I do,my iuc is 7036891843
Good morning, please I subscribed to gotv Jinja 2460 without the put on,help me,iuc:703689843
Please, I subscribed without allowing the gotv machine to be on.what will I do,my iuc is 7036891843.they wrote E16,error,reset to 4633
Good morning,iuc is 7036891843.they wrote E16,error,reset to 4633 what will I do to clear it up
Good morning,iuc is 7036891843.they wrote E16,error,reset to 4633 what will I do to clear it up,I have paid but still not working
Please o i paid for Gotv Jolli… I was on max but d prize was gone up so I switched budget but now its not showing
My IUC 7035405947
Thank you
I subscriber from my account snd I was debited 1900 and till now the service is currently stil suspended… 7034943882
i subscriber on the27 of june it was showing but stop showing on the11 of july
ICU number 4613647908
I subscribed today but it isn’t showing all required channel
My gotv plus is suspended and I can’t upgrade as the surname not recognized. My IUC is 4613238656
Sir, since I subscribe my Gotv on jolli package its not showing and I keep seeing another IUC number on my screen, please rectify the error…. This is my IUC 7035175760
NAME: Henry Onwordi
Number:08063002783
Sir, since I subscribe my Gotv on jolli package, its not showing and I keep seeing another IUC number on my screen… Please rectify the error… This is my IUC number 7035175760
Name:Henry Onwordi
08063002783
Goodmorning my brother, please come to my aid,I just subscribed a plan N2,460 few hours ago up till not showing anything and my icu number is 7031874726.. please help me out..thanks.
I helped someone.to make subscripton of 1640 going to 24hrs now and no channel coming up yet 5358180391(iuc)
Please I recharge my gotv today with gotv jolli but is not showing. Help me out please.
IUC number 2022631096.Thank you.
Hello my brother please kindly come to my aid,don’t know what is really wrong,I did the plan of N2,460 yesterday, after few hours it came up and later on nothing is showing up,what it keep telling me is E48-32 searching for signal.. please help out ,my icu number is 7031874726..thank you very much..
hello,pls i made a payment on my gotv its been 3weels or so now,but just fee of the channels are showing the rest keeps showing E48-E32 searching for signal since then
i need your help on this as fast as possible pls
I did a plan of #2500 and it is only the free channel that is showing kindly come to aid IUC number 4622452791,pls I need it help urgently
Please Mr. Collin, I subscribed yesterday and my gotv is no doing since then
IUC 4613195014. Please help me out!!!
Please help me
I have recharged but it’s still showing me errror
My IUC number
2015958388
Help please
Pls I subscribed got for someone with iuc number 7028873800
kindly unbloked my Zeeworld channel, my son entered wrong PIN repeatedly thereafter it was blocked and all effort to get it unblocked proved abortive . Thanks in Anticipation IUC 4613364439
i upgraded from gotv jolli to gotv max on 27/07/2020 but it still not upgraded. IUC 4613639897 phone 08034499119
I recharge my account but not working yet 7034899074
I just subscribed to my gotv few hours ago and still nothing is coming up..here is my iuc number 4601531598 help me look into it
Have been trying to call the customer service but it’s not going do they have time they pick their calls
I tried recharging Gotv for someone but it wasn’t going through
I subscribed for my gotv for almost 12 hours now it’s not working please help me out my iuc no.is 4601452755
Plsssss my gotv just automatically turn off and it showing only the yellow signal since three days now it has not come up
Plssss help me out
Iuc number
2020801451
Please sir help me ,I recharged my gotv yesterday after a really long time abt 4 months or more but its not still working
My iuc number 7032546803 please help me
GOD BLESS YOU
plsss sir collins,at first I can’t subscribe my Gotv with my Gotv app,so I went to Gotv center and subscribed my Gotv with d sum of 2600,but is only NTAi which is d free channel is showing,the remaining channels is showing errorcode 16 plsss help me sir
I subscribed for jolli instead of the normal lower plan I’ve been doing jinja but the new channels aren’t showing please help me fix IUC 7016639580
I subscribe my gotv and it’s not showing yet.. Here my my iuc number 7035096406
Pls help do something my coilins
My GOtv is not showing any channel for some days now. My iuc is 2009401298 Chimeue Bright
I subscribed for Gotv jolli this evening, they have debited my zenith account and its not reflecting on my gotv account.. It’s still asking me to pay for subscription again. Please help me
IUC NUM :2017337659
Type here.. good day sir. Please help me check this gotv 4620938983 i Subscribed to it 2 days now on lite the first was 410 and later that same day another 1250 which value and now it not working. Pls help me. Thank you
Type here..I subscribes 1640 with my ICU 7525492336 but it didn’t show anything please help me
I want to subscribe my gotv decoda but it keeps telling me surname and IUC number not found and I have sent many message to gotv customer care service but no success please help me fix it my IUC number is (7032695740)
I have subscribed my gotv since 25TH of SEPTEMBER 2020,and up till now is not coming up, I have send text to the sort code called,sent message to 4688,but didnt work out, please,I need your help to activate my account , IUC 2028788633 ,A/C name,EBERE EZE, thank you
I suscribed but there was no channels found what can I do
I subscribed but there was no channels found what can I do , this is my IUC number 2022007811 pls help me look into it. I hope I have a speedy reply. Thanks.
i subscribed my gotv since on the 10/10/2020 but up till now isn’t showing pls help me fix it . My IUC : 7031942832
Deborah Godwin @name tank u
Type here.. subscription successful but no channels viewed. IUC is 7034887550
Please i subscribe to gotv jiggle this is my iuc 7004988391
Not channel its coming up
I have done everytin u ask us to do. Pls can u help me out. 08182243667 the numba I use and BRIGHT agbonlaho the name I used to buy d gotv thank u
I have just recharged my gotv subscription yesterday but it has not being working iuc number 2004498637
Hello sir, kindly help. My account was suspended after subscribing to gotv max. IUC 7032760698
Phone number 08077271344
I subscribed but my gotv it’s not showing up to till now..
Kindly help me to check and work on it ,7032644572 is my IUC Number ..
Sir…I subscribed my gotv since yesterday and still not working..not showing anything…. please help me…..
2005134358
Pls sir, I have subscribed my gotv since yesterday not yet working pls help me do something to it pls.
Iuc 7032703782
Olamide Joshua
Hi, instead of gotvjolli I mistakenly selected gotvjinja and I’ve since tried to downgrade and clear error code to no avail.
Please help me.
My name is Olanrewaju Olamide with IUC 2028668099.
I subscribed my Gotv account today but none of the channel are showing
I subscribed my Gotv account and none of the channels are showing,My IUC no:2019248127
I subscribed my GOTV and none of the Chanel is showing this is the 4th days
The gotv is for my dad this the icu number 7032599968 The name on the gotv is Gbolanshile Tajudeen This is the fourth day is not showing after the joli subscription pls help me fix it
My gotv keep changing channels by itself.pls help me fix it
Pls help, I recharge my gotv with iuc number 2029267028 since on the 25th of December and up till it has not been showing some channels
I have subscribed my gotv since 30th of December 2020, and up till now is not coming up, I have send text to the sort code called,sent message to 4688,but still not coming up, please,I need your help to activate my account fast, IUC 2029080057,A/C name,OLAGOKE EBENEZER BABATUNDE , thank you
At IUC 7528417309 GOTV JOLI ( PAID )BUT NOT SHOWING ANY CHANNEL.
I will need the phone number or name used when registering your GOtv to be able to check the error
2018773116, PAID BUT NOT SHOWING ANY CHANNELS
I need the name you registered the GOtv account with
I av load my gotv through my bank but I did not enter
I just subcribe to my gotv and it not coming up
I renewed my GoTv subscription since yesterday night and no channel is coming up till now. My IUC is 2019120320.
Thanks
Tunji Lawal
Pls my decoder goes off once it’s 10pm everyday, don’t know what the problem is?
IUC : 7037072596
I can’t help with such a problem, keep calling GOtv customer care or take it to a technician
Type here..Gud evening sir please I’ve been using Gotv Max but I suscribed for jinja today and it was through my account using my mobile phone please no channel have showed and I want to upgrade it to jolli instead please help me on what I should do name eucheria okonkwo IUC:7018728937 tnx
Please I have subscribed 3800 since December upto this date no channel is working, please help me clear the error is there’s one, IUC 7528435120 Mr Nehemiah Ajah
Please I subscribed #1900 monthly plan this morning not knowing it has been scrapped off and I have made payment of #560 to complete my payment #2460 monthly plan. Please kindly come to my aid.
IUC no 4601859274
Account name: Roland Anigbo
Your subscription is active now
Pls I subscribed gotvmax through my bank app via quickteller but it’s still showing service scrambled. I have tried resetting and it’s not working. Can you help me, IUC number is 7034918026 thanks
Hi. I recharged my gotv package earlier today and it’s still not showing up. Please help.
Please,I need help,I subscribed and paid my gotv since yesterday ,and is saying service is currently scrambled.Saying the channel is blocked because it may not be part of your package or your service have been suspended.
Here is my pic number:2016082223
After payment GOtv is not showing and this is the second time
I just did a subscription on my gotv only for me to find out that is not showing
It not showing after payment pls help, yesterday was the second time
Iuc 7032530531
I recharged my gotv and the channels have still not started showing
Please I need help it’s my little boys birthday tomorrow and I’d like to surprise him so he can watch his favourite cartoon channel
My iuc number
2017726868
Good day Sir, I’ve been having issues with my Gotv for a long time only now it gets worse. The pictures get scrambled all the time even after I’ve re-scanned and reset everything. Just now i thought maybe it’s because my subscription is ending so I re-do another one but still nothing shows. I’ve checked on the antenna as well as the decoder sure yet I couldn’t find anything especially wrong with. My Gotv IUC is 7034909722. FEMI SMITH
Hello. Pls I need your help. I got my gotv three days ago, activated it and turned it on but about 6 channels aren’t showing… Especially the cartoon network. Have tried correcting the error online but its still showing scrambled channel. What do I do pls?
Hello sir, I’m new on GOtv. Being using it since installation, even got the app and logged on with my details. Suddenly I can’t log back in. It’s saying my details are invalid, including iuc number 7529046412. Although I can still watch the channels. But I’m concerned as I won’t be able to recharge when it expires. Please help sir. Thanks
Having the app should help know the problem but send the IUC number and registered name or phone number to help you check it
My gotv showing upgrade and since then is not showing ………what is happening
Send ur Gotv details to me
Hello,
I mistakenly clicked reset when trying to scan my Gotv since then FIRST TIME INSTALLATION is what is showing on my TV screen. Pls what can I do to resolve this.
Kind regards
I subscribe my gotv through my bank account ..av received alert and my gotv is not working.
Please i have problems with my gotv,i travel in 2020 November and when I return in this month which is February my gotv light is not on I don’t what can be d problems
I subscribe my gotv now and is not showing iuc 2020685109
Good morning sir ,my iuc: 7525328206 my gotv is not showing after subscription yesterday till today I normally use gotv max but subscribed now to gotv jolli 2460 please help me my number 08060659964
I Subscribed for a customer since three days now but it’s not showing.. Kindly assist
Phone number: 0812 263 8715
Iuc number: 4601422859
Customer name: outfit prince
GoTv max
Please I left my decoder for a long time and I’m having difficulty renewing my subscription
I paid for my decorder on my Gotv app and I have been deducted from my bank but the payment history isn’t showing the 1 of recent…
It showing last months own instead of March
I subscribed on my Gotv since online through my bank account but it’s not showing any channel till now ,I don’t know what’s wrong, please help me out….IUC 7017613440
I subscribed and it’s not showing up though i have to go down to a lower package , after doing the transfer through First bank up till now it’s still not showing.
Please help me out.
IUC:7525359690
Michael oparaodu
It cannot work since you paid for a lower package, I will try to downgrade your package now and your GOtv should be up in a few minutes.
Sorry, I couldn’t log in with the details you provided. the name properly
My gotv isn’t connecting and when I restart it, it says first time installation but it still isn’t bringing any channel…. And I just subscribed yesterday but its not finding any service at all…pls what can I do… This is my iuc: 2015974731
Name: Mr Ojediran
Iuc: 2015974731
Am in far distance and I want to subscribe on my gotv before I got home but I don’t have my iuc number with me but I remember 4 number out of it, how would you help me with that
I will need your full GOtv IUC number and name or phone number used to register it
Have subscribed on gotv since 3 days ago and till now it keep saying E16 service is currently scrambled my services may have bin suspended or may not be part of my package
Please provide your GOtv IUC number and registered name or phone number
I subscribe my Govt and nothing is showing
Good evening sir, I haven’t recharge my Gotv for a while, I tried to recharge today and it keeps saying can’t refresh Data, please help me check iuc number 4620963966 the Gotv registration name is joy funmi phone number is 07066204805 please help me check sir
Good evening sir, I haven’t recharge my Gotv for a while, I tried to recharge today and it keeps saying can’t refresh Data, iuc number 4620963966 the Gotv registration name is joy funmi phone number is 07066204805 please help me check sir
You need to Call GOtv customer care to resolve the issue for you
E-16 _ service is currently scrambled.
Seen on each channel after two days of subscription.
IUC: 7035323803
PLS Help clear this error
I will not be able to check your account with your IUC number only, I need a registered phone number or name used to register the GOtv account
Hi, please I subscribed since morning but my gotv is not show here is my iuc 7032690298 and I subscribed 3700.
I pay my subscription for gotv max but no channel is showing pls help me
I pay my gotv subscription today but no channel is showing this is my number 7032542498 pls help me
Hi,it’s been long that I subscribe to go tv and I did it now but it keep showing me “searching for signal”
I subscribed yesterday….it hasn’t comeup till now .iuc 7527695511
Please help..thank you