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 Enjoy Fero 1yr Warranty and free Screen replacement
General Guide

Enjoy Fero 1yr Warranty and free Screen replacement

Fero has given their lovers a reason to smile and relax while using their Fero smartphones as they now offer 12 Month Warranty and One Time Free Screen Damage Replacement in all Fero mobile devices.

Are you a smartphone dealer that wants to make his customers happy offering them 1 Year warranty and one-time free screen replacement with the help of Fero official 12 Month Warranty and One Time Free Screen Damage Replacement when they buy any Fero smartphones from your shop?

Fero 12 Month Warranty and One Time Free Screen Damage Replacement

Fero is one of the best smartphone makers today fighting to dominate Nigerian market as the offer best reliable and affordable Android smartphones of all types.

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The latest gist right now is that Fero has officially announced and allows their smartphone users and dealers to register for one year warranty and one-time free screen replacement on any Fero mobile device.

How does the Fero 1yr Warranty and free Screen replacement works

Fero thanks their users for purchasing  Fero smartphone and to show their gratitude they decided to give them something valuable in return which is an opportunity to enjoy 12 Month Warranty and One Time Free Screen Damage Replacement.

With this offer, you don’t need to worry when buying and using Fero smartphones because your FERO product is backed by a 12 Month Warranty and One Time Free Screen Damage Replacement.

How to register and enjoy Fero 1yr Warranty and free Screen replacement

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Fero has created a special webpage that enables you to register your smartphone or report any damage which enables them to help fix your Fero smartphone.

You can access the page here

Once you visit the page simply fill in your details to get your FERO phone covered for One Time Free Screen Damage Replacement.

Take Away

Using Fero smartphones now gives you peace of mind relaxation you need because you don’t need to fear to buy and use Fero mobile devices since you are fully covered by a 12 Month Warranty and One Time Free Screen Damage Replacement which means that once you buy a Fero mobile device and it suddenly developed a fault or the screen got damaged then it can be repaired or replaced at no cost to you.

Warranty Policy

This Limited Warranty is conditioned upon proper use of FERO mobile phones

WHAT IS NOT COVERED?

This Limited Warranty does not cover:

  • Ordinary wear and tear
  • Defects or damage resulting from any kind of mishaps, misuse, improper storage, temperature conditions and environmental issues including, dirt and dust and moisture
  • Physical damage to the phone due to excessive force, pressure, neglect and electrical/electro-mechanical modifications
  • Defects or damage resulting from excessive force or use of a metallic/non-metallic object when pressing on a touch screen or any other parts
  • Devices where the labels have been defaced and/or made illegible by removal of any seals and stickers including IMEI labels, Serial Numbers and other bar codes on the product or packaging
  • Equipment that has not been used with official Fero devices accessories or peripheral devices/accessories/Chargers not furnished or approved by FERO
  • Defects or damage resulting from faulty testing, operations, maintenance, installation, service, or adjustment not furnished or approved by FERO, including but not limited to installation of unauthorized software and unauthorized root access
  • Defects or damage resulting from cellular signal reception or transmission, or viruses or other software problems introduced into the Product
  • Any of the seals on the battery are broken or show evidence of tampering. The battery has been used in equipment other than the FERO device for which it is specified.

Read: Fero Mobile Service Centers in Nigeria

WHAT MUST YOU DO TO OBTAIN WARRANTY SERVICE?

  • To obtain service under this Limited Warranty, you must return the Product to an authorized phone service facility or authorized collection point in an adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the original date of purchase by the first consumer purchaser, the serial number of the Product and the seller’s name and address.

  • To obtain assistance on where to deliver the Product, please contact our authorized service centers/collection points or online support desk. If FERO determines that any Product is not covered by this Limited Warranty, you must pay all parts, shipping, and labor charges for the repair or return of such Product.

  • You should keep a separate backup copy of any contents of the Product before delivering the Product to FERO for warranty service, as some or all of the contents may be deleted or reformatted during the course of warranty service.

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31 Comments

  • Stephen Amaya says:
    December 2, 2018 at 2:45 pm

    My phone has a screen damage and I need to repair it. Help me out

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    • Collins says:
      December 2, 2018 at 10:09 pm

      If your phone is still covered by any warranty then it can be repaired for you but you might not be ready to go through the process, the best option is to take your phone to a qualified mobile phone technician for screen replacement

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      • Oghenevomero harmony onoyenure says:
        December 8, 2018 at 5:35 pm

        My own FERO A4001 touchpad is also damaged and the phone technicians around me says they can’t do it.. that the screen is hard to see.. , it’s no more in d market

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        • Collins says:
          December 8, 2018 at 8:36 pm

          sorry about that maybe you need to check another technician

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  • Oghenevomero harmony onoyenure says:
    December 8, 2018 at 5:24 pm

    Hi.. I am using FERO A4001 PLUS.. and I love this phone.. the touchpad is broken and I have gone to all the phone technicians around me … And they are all saying the touchpad for my phone is hard to see and I will have to go as far as Lagos to fix it.. am from Delta state… And I want the phone to be fixed

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  • Afolabi yusuf says:
    December 23, 2018 at 10:17 pm

    I’m using royale x2 how can i replace d screen

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    • Collins says:
      December 24, 2018 at 11:07 pm

      The page they created for Warranty and free Screen replacement is currently not responding, so the option now is to take it to any qualified technician to replace the screen for you

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    • Collins says:
      February 5, 2019 at 3:18 am

      I have updated the screen replacement form link that will help you replace your screen free of charge. http://online.prestigeassuranceplc.com/Account/MobileApplication

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  • Stanley chikezie says:
    January 14, 2019 at 9:55 am

    How do I get the padtouch

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    • Collins says:
      January 14, 2019 at 10:19 pm

      I don’t get your question

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  • Stanley chikezie says:
    January 14, 2019 at 9:58 am

    Please how do l get it

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  • Emmanuel says:
    January 15, 2019 at 8:25 am

    How do I get fero pace 2 lite touch pad in owerri

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  • funmi says:
    January 25, 2019 at 4:08 am

    my fero pad7b has screen problem.where can i fix it.im in Ph

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    • Collins says:
      January 25, 2019 at 7:15 am

      Take it to any qualified mobile technician and how will fix it for you or find a replacement screen

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  • Arowolo bolatito says:
    January 31, 2019 at 9:13 am

    I have been trying to register for the free screen replacement for my Royale Y2 but it keeps telling me that the IMEI number doesn’t exist, pls how do I go about it, pls I need responses,thanks

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    • Collins says:
      February 3, 2019 at 8:01 pm

      It’s possible that your phone is not an original Fero smartphone but fake, simply take it to their customer care centre in any popular cities in Nigeria

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  • Nosa says:
    February 5, 2019 at 3:08 am

    Good day, please my fero Royale X2 touch pad has a crack, does my 12 month warranty cover it for replacement and how much does it cost to replace it if it doesn’t cover it?

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    • Collins says:
      February 5, 2019 at 3:15 am

      It might be possible that your phone is still covered simply visit this page and complete the form http://online.prestigeassuranceplc.com/Account/MobileApplication

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  • Chidi says:
    May 23, 2019 at 9:16 pm

    Comment: please after filling the form for my screen warranty ,how do I locate the place to repair..I need to do it quickly..my phone screen is really damaged.

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    • Collins says:
      May 23, 2019 at 10:49 pm

      I don’t know your location but this link will help you with all the info you need about Fero mobile service centers

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  • Chidi says:
    May 24, 2019 at 3:47 am

    I reside in Lagos.

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    • Collins says:
      May 25, 2019 at 2:57 pm

      Through the link i share with you, find the Fero service center address in Lagos

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  • Blessed says:
    May 29, 2019 at 11:35 pm

    My fero pace 2 lite screen is bad. Where can I fix it. I Stay in Benin

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    • Collins says:
      May 31, 2019 at 5:55 am

      You can take your phone to any qualified phone technician to inspect and repair the phone for you. you can see Fero mobile service center here https://www.ngtechgist.com/2019/02/fero-mobile-service-centers-in-nigeria/

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  • chidi says:
    May 30, 2019 at 6:06 pm

    Comment:my fero x2 royale doesn’t on I think needs to be flashed where can I get it fixed. I reside in lagos

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    • Collins says:
      May 31, 2019 at 5:56 am

      You can find Fero Mobile service center address in Lagos here https://www.ngtechgist.com/2019/02/fero-mobile-service-centers-in-nigeria/

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  • Fizzy says:
    June 4, 2019 at 4:10 pm

    This one year screen replacement service is due already..No need to register your phone becos i registerd mine, and a confirmation mssg ws sent to my mail.b4 d due date of my warranty status i went to fero office at abuja.the fero customer told me d 1 year screen replacemnt service is not functioning again..

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  • Hammed waliu adekunle says:
    August 5, 2019 at 8:07 am

    Good morinng,sir/ma.From S A Adewole communication,No 12,opp Total fill station,owode Oyo Alafin,Oyo state Nigeria.pls I need Fero pace 2,screen.2peaces ,how much,I need to send it to me.my number is +234-8067780994

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  • Ainoko okpanachi says:
    November 9, 2019 at 8:59 am

    HOW CAN I GET FERO PACE 2 LITE SCREEN

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    • Collins says:
      November 11, 2019 at 8:19 am

      Not sure but you can take it to any phone technician and ask for a way out

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  • mamb cyr says:
    April 26, 2021 at 7:41 pm

    hi guys . i am in Cote d’Ivoire and i would like to know how to replace the screen of my fero royal X2. i have been looking for it for so long thank you very much

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